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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7000 reviews)

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4.73

Based on 6,984 reviews, last reviewed 9th Jul 2026

66000% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

I haven’t had the opportunity to, thankfully, to use... I haven’t had the opportunity to, thankfully, to use One Call for any claims, but I feel I would be satisfied Reviewed on: 9th July 2026

Latest lowest rating:

1

KEPT ON THREATENING TO CANCEL MY POLICY BECAUSE OF S... KEPT ON THREATENING TO CANCEL MY POLICY BECAUSE OF SOME BUREACRATIC MIX UP Reviewed on: 8th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7000)

Very good, trustworthy and fantastic customer service.

Very good, trustworthy and fantastic customer service. Reviewed on: 11th October 2021

Helpful staff

Call centre lady was extremely helpful. Reviewed on: 11th October 2021

Good customer service with reasonable price

It's easy to use when you have a computer, not easy to contact someone on line, overall, products are good in price, I have car insurance with them as well. Reviewed on: 11th October 2021

Renewal overpriced

Renewal overpriced but after cancelling they came back and matched the offer so stayed with them. Renewals for existing loyal customers should be the same or less to begin with why should we have to waste time cancelling to get the right deal. Reviewed on: 11th October 2021

Great insurance

Hassle free service and good price Reviewed on: 11th October 2021

Excessive price for extra cover

I informed them about my house extension, what I thought was a courtesy call, only to find they wanted £600 extra for essentially 3 months contents cover!! Outrageous!! Reviewed on: 11th October 2021

Great service and company

Been with the company since I bought my property. Had no issues with them and they give reasonable quotes Reviewed on: 11th October 2021

Best I had

Never had problems, no one trying to sell you something Reviewed on: 11th October 2021

Friendy and helpful insurance brokers

Have been with one call some time now, and have only had to make one claim, but the experience was smooth and stress free - would recommend Reviewed on: 11th October 2021

hassle free

I had these insurers the previous year and managed to beat other quotes i received from internet Reviewed on: 11th October 2021

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