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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Great value

5
Very professional and polite over phone everything done in an assuring way no problems with any queries on any issues would definitely recommend Reviewed on: 7th October 2021

Brilliant

5
Very good insurance quick response when I had a leak would definitely recommend one call insurance Reviewed on: 7th October 2021

Excellent insurance company

5
Always had good service from polite and helpful staff. Reviewed on: 7th October 2021

Good Value Product

5
No hassle just easy to read documents, one knows where we stand, I like it. Reviewed on: 7th October 2021

Fast and easy to set up

5
Easy peasy quick let's you know every month when direct debit due Reviewed on: 7th October 2021

Great team!

5
Awesome staff, easy to navigate website-brilliant all round! Reviewed on: 7th October 2021

Home Insursance

5
I find one call insurance easy to use they web site and they call handles are very good at their job and always try to get you the cheapest insurance Reviewed on: 7th October 2021

Excellent value and great service

5
I originally rang to cancel as I had inadvertently opted for insurance with my bank but they gave me a quote for the same cover which was so much cheaper than the bank I had to stay and the person I spoke with on the phone was just great about the whole thing. Happy customer Reviewed on: 7th October 2021

All it takes is one call

5
All it took was one call and my quote was less than renewing price that was given. Reviewed on: 7th October 2021

Returning customer and surprisingly happy

5
1st came to onecall years ago for car ins,( When they 1st arrived on the scene) and found the customer services and process "abrupt & cold".. However few years down the line I am more than happy with the fair and straight process. As a company local to me, its a great feeling that the Yorkshire spirit can be utilised in a national way.. Reviewed on: 7th October 2021

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