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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7090 reviews)

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4.72

Based on 7,090 reviews, last reviewed 30th Jul 2026

74900% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

easy to get a quick quote It was easy to get a quick quote Reviewed on: 30th July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7090)

I got a quick response and that too on a Sunday.

I got a quick response and that too on a Sunday. Reviewed on: 7th July 2026

Contents insurance

I have contents insurance with one call, as I haven't had reason to contact them it is difficult to pass any comment at this stage. However I have in the past had trouble contacting them by phone. Reviewed on: 7th July 2026

Outstanding

Good customer service and keep renewing my house insurance as Im pleased with service and call backs. Reviewed on: 7th July 2026

Great communication

Everything has always run smoothly. When I contacted them about works going on in my building they were very helpful Reviewed on: 7th July 2026

Very helpful and clear information given

Very helpful and clear information given Reviewed on: 7th July 2026

Easy to understand policies.

Easy to understand policies. Helpful. Polite. I know companies like you to go paperless but I like the fact you can get your policy sent out by post Reviewed on: 7th July 2026

contacting the company

I have never had to make a claim so I can`t comment on that. I do find it difficult to contact the company and would certainly like to be able to contact them via Email. I`ve been with the company for about five years now but without a claim I can`t comment on their support. I do like to speak with an English speaking person and I have always found this to be the case when I have contacted them. Most contacts I have spoken to have been from or around Doncaster. I find that very comforting. Reviewed on: 7th July 2026

Customer service is helpful and explains everything...

Customer service is helpful and explains everything easily that I’ve found so far, I am happy to be insured with my contents insurance with them so far Reviewed on: 7th July 2026

i’ve not needed to make clam yet

i’ve not needed to make clam yet Reviewed on: 7th July 2026

Good customer service value for money

Good customer service value for money Reviewed on: 7th July 2026

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