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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent firm to work with.

Excellent firm to work with. I'm just renewing for another year. Great online portal, excellent customer service. I couldn't ask for more. Reviewed on: 9th October 2024

Explained my house contents insurance

One Call Insurance explained my house contents insurance very well and I have continued my account with them. Reviewed on: 7th October 2025

No fuss insurance.

No fuss insurance. Easy to swap providers, simple online process and a competitive quote. I only changed to another provider because the second year quote wasn't as competitive as quotes for new policy holders with other companies. Reviewed on: 7th October 2025

Very easy to set up.

Very easy to set up. Good price. Reviewed on: 7th October 2025

The broker explained all the details very well, he w...

The broker explained all the details very well, he went through the policy details to ensure that everything was correct and that the cover was right for us. Reviewed on: 7th October 2025

Very helpful whenever I have contacted them and thei...

Very helpful whenever I have contacted them and their proces gave always been competitive. Reviewed on: 7th October 2025

Reasonably priced and good service

Reasonably priced and good service Reviewed on: 7th October 2025

not great

I had issues claiming with them when my appliance broke and they forwarded my call to another company. Reviewed on: 7th October 2025

Fantastic company!

So easy to use. helpful & friendly on the phone when calling for issues. Have used this company many times. Never had any issues at all Reviewed on: 7th October 2025

Great customer service

Only claimed once due to accidental damage got money same day! Reviewed on: 7th October 2025

Always very clear and easy to deal with

Always very clear and easy to deal with Reviewed on: 7th October 2025

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