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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7453 reviews)

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4.72

Based on 7,449 reviews, last reviewed 25th Sep 2026

107000% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Good value for money the overall experience is good once you get trough the intial phase of the getting to the right channels. Reviewed on: 25th September 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7455)

Not happy. Sick of playing games !!

Call centre staff difficult to understand and my renewal was not acceptable to me and after endless attempts to understand what was being offered I got a quote from someone else only to be contacted by your staff offering me a much lower quote. I cancelled the policy with one of your competitors and accepted your now revised quote. It annoys me that I was not given the lower quote first and so would not have need to have looked elsewhere. Reviewed on: 8th July 2026

SM5 Sasha was very helpful.

**SM5** Sasha was very helpful. I do however find chats on line hard going but appreciate this is the way of the world. I did previously try phoning twice but never received a call back which is why I used the on line chat Reviewed on: 8th July 2026

Good prices, easy to use.

Good prices, easy to use. Prices haven’t increased much on year 2 of being with them Reviewed on: 8th July 2026

Easy to use app and competitive pricing

Easy to use app and competitive pricing Reviewed on: 8th July 2026

Easy to buy and view online.

Easy to buy and view online. Will consider using this company when our car insurances are due. Reviewed on: 8th July 2026

Brilliant only one click away from help

Good customer service ,only oneCLICK from help and advice. Reviewed on: 8th July 2026

So easy to use portal.

So easy to use portal. And competitive price. Reviewed on: 8th July 2026

Excellent value and customer service.

I have house and car insurance with you and cannot fault you in respect of value and service. Reviewed on: 8th July 2026

They are so competitive against other insurers and k...

They are so competitive against other insurers and keep their prices as low as possible. Reviewed on: 8th July 2026

No fuse, hassel free, great offers

No fuse, hassel free, great offers Reviewed on: 8th July 2026

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