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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 5,905 reviews, last reviewed 8th Oct 2025
53100% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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1%

Latest highest rating:

5

Easy policy set up and renewal. Easy policy set up and renewal. Clear figures provided for comparison. Reviewed on: 8th October 2025
Natasha F's avatar
Natasha F

Latest lowest rating:

1

Spent hours waiting to speak to a human when phoning. Spent hours waiting to speak to a human when phoning. Persons not getting back to me when he said he would. Letters received but to long to talk to a ... Read more Reviewed on: 7th October 2025
William S's avatar
William S

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (5905)

Fantastic

5
Great communication and friendly service Reviewed on: 15th September 2021

Fantastic company fantastic service

5
We have one call insurance and can't fault the service at all, we have had our home content policy for along time now and never made a claim until one day my Apple phone was stolen, with just call they took control of the situation and the following day I received a no fuss replacement Apple phone but a more advanced model because my stolen phone was no longer available talk about over the moon, I would recommend One Call Insurance for any insurance cover. Reviewed on: 15th September 2021

Real value provider

5
When buying Home & Contents insurance , it is tempting to stay with your old provider or stick to the "big boys". Buy shopping around we found One Call and saved ourselves over £120, with exactly the same cover. Really impressed. Reviewed on: 15th September 2021

Had no problems with company ,and prices good

5
Used this company before and never had problems. Reasonably priced for quotes, and good reviews. So you can trust them Reviewed on: 15th September 2021

Easy sign up and communication

5
Really easy to set up. Call department have knowledgeable staff and transaction is smooth. Correspondence is timely and relevant Well recommended Reviewed on: 15th September 2021

Service

5
Great service and value for money Reviewed on: 15th September 2021

VERY GOOD

5
Great company…..can always get through on the phone without endless options and ‘on hold’ music. Reasonable prices too. Will use again. Reviewed on: 15th September 2021

good company to work with

5
I got my policy for 5 year had agood service Reviewed on: 15th September 2021

Ace

5
I know that One Call are at the end of the phone. Had a wee problem last year and was made to feel so important and that my problem was worth sorting. Nothing was too much bother and was relieved that the problem was easily dealt with. Thank you, hope to stay in business with you. Reviewed on: 15th September 2021

Friendly, efficient and spot on service

5
Nothing was too much for the company. Every question answered perfectly and all problems ironed out with calm professionalism. I would thoroughly recommend this company to everyone. Reviewed on: 15th September 2021

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