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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent firm to work with.

Excellent firm to work with. I'm just renewing for another year. Great online portal, excellent customer service. I couldn't ask for more. Reviewed on: 9th October 2024

Very happy with Quote

Very happy with our home insurance quote after enquiring elsewhere Reviewed on: 6th October 2025

Very helpful, and great service .

Very helpful, and great service . Web site easy to navigate and not too costly Reviewed on: 6th October 2025

This is company I feel able to trust

I have fortunately not needed to contact the company due to a problem occurring in my home. I continued to use One Call as I believe them to be reasonably priced for good service provision.The company value their customers and do all they can to retain them. Reviewed on: 6th October 2025

Excellent value for money.

Excellent value for money. Dealt with my claim, still ongoing, in a friendly and efficient manner so far.. Happy to continue to do business with them. Reviewed on: 6th October 2025

Good Call operators

Polite call operators who listen and hence managed to reduce my premium cost. Reviewed on: 6th October 2025

All the staff are very helpful and friendly.

All the staff are very helpful and friendly. Well done Reviewed on: 6th October 2025

Everything I needed and for a very good price

Easily accessible, regular updates, comprehensive cover at a very good price. Reviewed on: 6th October 2025

Easy to talk to first class.

When I have had to get through to them they have been brilliant easy to talk to them first class. Reviewed on: 6th October 2025

A Short Appraisal Of One Call Insurance

I have found that all my dealings with One Call Insurance have been positive,always informative and polite. Everyone I've been in touch with have always been very patient and very knowledgeable in the answers to any questions that I have asked. Reviewed on: 6th October 2025

Communication

Excellent communication system that works for the older generation. Reviewed on: 6th October 2025

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