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One Call Insurance: Home insurance broker reviews

4.74
Based on 6,306 reviews, last reviewed 7th Jul 2026
6500% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Offers great cover at a competitive price Excellent value for money and always keeps me informed when needed. I was with my previous insurer for 40yrs but One call was far more competitively p... Read more Reviewed on: 7th July 2026
Ange W's avatar
Ange W

Latest lowest rating:

1

Avoid this company. Avoid this company. I purchased building insurance from them through Comparethemarket.com. During the application process I declared a drains claim w... Read more Reviewed on: 26th June 2026
Seb V's avatar
Seb V

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (6306)

Only One Call

5
Easy to set up our Buildings Insurance Reviewed on: 10th September 2021

simply home insurace

5
one call have a simply apply for home insucner and live chat with home insuer renewal are simply and helpfully i have my owne and family home insuer with them and not had any isuues Reviewed on: 12th August 2021

Worst Home Insurance Company Experience Ever! I would prefer not to give any star rating.

1
I would have preferred not to have left… I would have preferred not to have left any star ratings whatsoever! I wish i had stayed with my old Home Insurers, or one of the better names. I had storm damage during some of the worst winds this year and damage to my front door, guttering and aerial. They have put down all of these to wear and tear including a 4.5 meter guttering blown completely off my garage and will now have to go to Trading Standards and the Ombudsman. Beware!!!!!!! Reviewed on: 25th December 2020

good to deal with

5
price o.k. and easy to deal with Reviewed on: 17th September 2020

One Call is all it takes

5
Very friendly helpful advisors always available. A great choice of products at affordable prices for any budget. They don't goad you into buying and don't keep you hanging on the phone for hours. If they can't deal with your request there and then they will arrange a time to call you back and they stick to it. They do all the work so you don't have to. Great professional service and it literally is just ONE CALL away ! Reviewed on: 27th August 2020

Unbeatable rates

5
Great customer service and fantastic rates Reviewed on: 25th August 2020

competitive

5
in comparison, Their product cover a greater range of insurable perils and They were the cheapest in a row for 2 years for the type of cover they offer. Reviewed on: 25th August 2020

Easy to deal with company

5
Easy to deal with insurance co. Though not had to make claim everything else is easily dealt with Reviewed on: 25th August 2020

Excellent

5
Great insurance company., excelent services, brilliant customer services. Reviewed on: 25th August 2020

Helpful and good at communicating

4
They always keep me up to date about any changes or anything that might effect me, as well as when my policy is due for renewal. When I’ve spoken to anyone, they’ve always been very helpful and friendly. Reviewed on: 25th August 2020

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