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One Call Insurance: Home insurance broker reviews

View other One Call Insurance products
4.74
Based on 6,306 reviews, last reviewed 7th Jul 2026
6500% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Offers great cover at a competitive price Excellent value for money and always keeps me informed when needed. I was with my previous insurer for 40yrs but One call was far more competitively p... Read more Reviewed on: 7th July 2026
Ange W's avatar
Ange W

Latest lowest rating:

1

Avoid this company. Avoid this company. I purchased building insurance from them through Comparethemarket.com. During the application process I declared a drains claim w... Read more Reviewed on: 26th June 2026
Seb V's avatar
Seb V
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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

Review One Call Insurance: Home insurance broker now

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One Call Insurance Home insurance broker reviews (6306)

Total scam insurance company

1
Terrible experience, one call should be renamed 20 calls, paid for premium home insurance and was passed from pillar to post in the hope I’d go away. I had storm damage and a leak very clear cut claim and they effectively refused to help me. I have been forced to undertake the repairs myself and go to a reputable insurance company, advice pay extra and get a reputable company because One Call are not. Reviewed on: 18th October 2019
Trevor0812's avatar
Trevor0812

Quick and easy

5
Quick and easy process, was helped by a lovely lady who explained everything thoroughly. Saved money so very happy. Reviewed on: 9th August 2019
Barbara Scott's avatar
Barbara Scott

Great customer service

4
The gentleman who dealt with my quote / application was very professional, personable and knowledgeable. He was a tremendous help in setting me up for house insurance for the first time. Reviewed on: 16th September 2018
Chantelle Gell's avatar
Chantelle Gell

Great Knowledge

5
Great service - doesn't seem to be a question that these guys can't answer! Always happy with the service and can rely on them! Reviewed on: 1st August 2018
Alex's avatar
Alex

Great Value for Money

5
Great customer service, clear and friendly. Exceptional value for money even with additional emergency home care. Reviewed on: 1st August 2018
Jodi Ward's avatar
Jodi Ward

Escape water claim

5
From the first phone call to the final settlement nothing was too much for the claim handler especially as I was so distressed I can't thank them enough. Reviewed on: 27th October 2016
Michelle Jenkins's avatar
Michelle Jenkins

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