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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent firm to work with.

Excellent firm to work with. I'm just renewing for another year. Great online portal, excellent customer service. I couldn't ask for more. Reviewed on: 9th October 2024

Great Price - Great Service

I dealt with **KT7** and they were excellent - very helpful and answered all my questions. Gave me a great return customer price too - Would highly recommend Reviewed on: 24th September 2025

Online chat experience.

Easy to use the online chat and the agent assisted me quickly and efficiently. I was very happy with her interactions. Reviewed on: 24th September 2025

KT7 was a 5* agent

Very helpful and professional and reduced my original quote substantially Reviewed on: 24th September 2025

Very easy to deal with - great service

Very easy to deal with - great service Reviewed on: 24th September 2025

MB1 was so helpful and knowledgeable.

**MB1** was so helpful and knowledgeable. Resolved my query quickly, without too much back and forth. Reviewed on: 24th September 2025

Wasn't a problem

I received my renewal quote, thought it was a little high, rang to chat to the customer services, it wasn't a problem,went through my policy for changes and received a more acceptable quote which I was happy with. Reviewed on: 22nd September 2025

I’ve been with one call for about 14 years the price...

I’ve been with one call for about 14 years the price I get quoted is amazing. But thankfully I’ve never had to claim.but I’m happy staying with them. Reviewed on: 20th September 2025

Great insurance company, helping with neighbour issues

Great insurance company, helping with neighbour issues Reviewed on: 20th September 2025

Excellent value

Excellent value for money and really helpful. Reviewed on: 20th September 2025

Not needed then yet - but that’s a good thing!

Not needed then yet - but that’s a good thing! Reviewed on: 19th September 2025

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