Smart Money People Logo

One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent firm to work with.

5
Excellent firm to work with. I'm just renewing for another year. Great online portal, excellent customer service. I couldn't ask for more. Reviewed on: 9th October 2024

Great service, Great Staff and a Great price.

5
Great service, Great Staff and a Great price. Reviewed on: 18th September 2025

Home Insurance

5
One Call have been the easiest and most helpful when it came to my home insurance and I have used them for years with different homes. Clear communication and questions have been answered swiftly. When it comes to renewing your policy they remind you well in advance without any pressure. It's nice to feel confident with a supplier for something that is so personal and important to me. Reviewed on: 18th September 2025

Helpful and efficient staff

5
Very efficient and helpful staff when ever I have had to phone them and also when renewing home insurance cover. Good competitive prices. Reviewed on: 18th September 2025

Always been helpful and match other quotes on renewal

5
Always been helpful and match other quotes on renewal Reviewed on: 18th September 2025

Easy to apply online , good value policy's

5
Easy to apply online , good value policy's Reviewed on: 18th September 2025

Happy customer

5
Very easy website to use with competitive prices. Happy customer. Reviewed on: 18th September 2025

Never had an issue.

5
Never had an issue. Whenever we’ve spoken it’s always been above board and pleasant experience. Reviewed on: 18th September 2025

Customer service was very good.

5
Customer service was very good. Easy set-up and all explained Reviewed on: 18th September 2025

Good service and keeps me updated on price increases

5
Good service and keeps me updated on price increases Reviewed on: 18th September 2025

Very good company met all my needs

5
Very good company met all my needs Reviewed on: 18th September 2025

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from One Call Insurance?

    View all products