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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Home Insurance Renewal

MB1 was very helpful and managed to reduce my renewal policy. She managed to keep a wavering customer from leaving. Reviewed on: 10th September 2025

Spoke to KT7, super helpful.

Spoke to KT7, super helpful. took the time to look into whether there was other options for my renewal and came up with a new highly competitive price. Thank you for making it such an easy and smooth process. I'm happy to stay with one call :) Reviewed on: 3rd September 2025

Great customer service!

Great customer service! The only negative is they charge a £40 renewal fee (my annual insurance £38…) however they quickly helped me with this and were very polite and helpful. KT7 Reviewed on: 3rd September 2025

Beat my renewal

I was given a better price than my renewal. Reviewed on: 3rd September 2025

Understanding

Good understanding of people's predicament at this time Reviewed on: 3rd September 2025

KT7 very helpful and got an improved price for my co...

KT7 very helpful and got an improved price for my contents insurance renewal very promptly. Reviewed on: 3rd September 2025

MB1 is very helpful.

MB1 is very helpful. Answering my qeries Reviewed on: 3rd September 2025

Very helpful, efficient service.

Very helpful, efficient service. Reviewed on: 2nd September 2025

Stick with one call they do it all

Very good customer service great to speak to a real person . My questions were answered clearly and the girl was very helpful and patient . As an older person it isn’t always easy to do things on Line.I am very pleased with my Home Insurance policy and feel it’s great value for money .I would certainly recommend One Call to my friends Reviewed on: 21st August 2025

Ive never claimed so not had much experience with cu...

Ive never claimed so not had much experience with customer service Reviewed on: 20th August 2025

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