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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

View other One Call Insurance products

4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

Read all reviews See your review

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent Home Insurer

Good policy cover and links to innovative security products such as smart leak and smoke alarms, competitive prices. Reviewed on: 16th September 2021

Customer service

A pleasant change to be able to to talk to one if your member’s of staff who could answer my query,an increasing rarity in the world today.your agent was able to handle all my questions to my satisfaction Reviewed on: 19th August 2025

premium renewal this year has dropped

Pleased that my premium renewal this year has dropped slightly Reviewed on: 19th August 2025

Renewal quotes are always realistic and reasonable v...

Renewal quotes are always realistic and reasonable value. Customer service is very efficient, proactive and very helpful. Reviewed on: 18th August 2025

I was given a cheaper price with more things added t...

I was given a cheaper price with more things added to my Home insurance which I was happy to accept, not long after I came off the phone, I had One Call ring me to say they have found a cheaper quote, which I was very happy with. Reviewed on: 18th August 2025

Easy to understand details and a very good price

Easy to understand details and a very good price Reviewed on: 18th August 2025

It was very easy to get the insurance

It was very easy to get the insurance Reviewed on: 16th August 2025

House insurance quote dealt-with efficiently.

After receiving a hard copy of the annual house insurance quote, I rang up to ask if consideration had been given to the fact that my car insurance was also with One Call. The quote was then reduced by £40, which led me to renew! I was also pleased that the sum could be paid by direct debit via 11 equal payments and no interest added! This suited me fine and I had no hesitation in accepting the quote. Reviewed on: 16th August 2025

House insurance renewal

House insurance renewal due, didn't like renewal quote, contacted One Call and renegotiated, very happy with out come and customer service received. Reviewed on: 16th August 2025

Customers are king .

I’m always able to get in touch with One Call when I need to. No massive wait times if I use the chat facility, unlike a lot of other companies. Great prices, and helpful staff. Reviewed on: 15th August 2025

All went smoothly at a price I was delighted with.

All went smoothly at a price I was delighted with. Clearly a great insurance company. Reviewed on: 15th August 2025

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