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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent Home Insurer

Good policy cover and links to innovative security products such as smart leak and smoke alarms, competitive prices. Reviewed on: 16th September 2021

Helpful and friendly staff, good value

The staff on the phone were very friendly and helpful. They Made the process clear and straightforward. I felt it was good value for money. Compared to other insurance company it was better deal. I would definitely recommend them to a friend. Reviewed on: 15th August 2025

First class service

Never had a problem first class service always keep me up to date with products Reviewed on: 15th August 2025

Just what we needed

Phoned to renew our home insurance, the young lady on the phone was very helpful and patient as I am hard of hearing, explained well about the insurance policy, we feel that it’s a good policy for us. Reviewed on: 15th August 2025

Had a problem with the buildings insurance renewal

Had a problem with the buildings insurance. Online chat with Mia (MB1) who quickly sorted the problem and the premium was reduced. Reviewed on: 13th August 2025

outstanding

Really helpful... Mia B was outstanding Reviewed on: 13th August 2025

Value for money

Helpful and responsive staff when contacted via the webchat portal Reviewed on: 13th August 2025

Took ages to get through but had a really helpful ad...

Took ages to get through but had a really helpful advisor who sorted the issue Reviewed on: 13th August 2025

Average Home Insurance Experience

My home insurance experience was average, with standard service and typical processes. Reviewed on: 11th August 2025

New cover

Researched online your offer was one of the best with good cover options available. Will now look at changing my car insurance too. Reviewed on: 11th August 2025

never had a problem yet.

never had a problem yet.when i needed to contact them about a question they seemed happy to help and were very friendly and helpfull Reviewed on: 10th August 2025

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