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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Delivered good product just what I wanted

5
Delivered good product just what I wanted Reviewed on: 7th August 2025

Good motor insurance and home insurance

5
Good motor insurance. Just taken home insurance. Better value Reviewed on: 7th August 2025

Satisfied customer

5
Very helpful and understanding staff Reviewed on: 7th August 2025

Simple to use.

5
Simple to use. Easy to set up and app is clear Reviewed on: 7th August 2025

Very easy to deal with and everything was completed...

5
Very easy to deal with and everything was completed to quickly. Reviewed on: 7th August 2025

Quick and easy for annual renewals.

5
Quick and easy for annual renewals. Reviewed on: 7th August 2025

Staff are very professional and polite

5
Communication is excellent via email staff are always very polite and will to help me with any queries or questions. Reviewed on: 7th August 2025

Excellent customer service

5
We have had an ongoing claim for 12 months now, the delay only due to the contractor. Initially, our claim as accepted within a few days of One Call receiving all info, and they have been very understanding about the delays. They keep in touch regularly to check all going ok and they have released amounts of money as and when needed by our contractor in order to complete the job. Reviewed on: 7th August 2025

Excellent policy,good price,easy access.

5
Excellent policy,good price,easy access. Reviewed on: 7th August 2025

Have house and car insurance with One call and.

5
Have house and car insurance with One call and. dealt with curtesly and swiftly Reviewed on: 7th August 2025

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