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One Call Insurance: Insurance broker reviews

4.82
Based on 10,535 reviews, last reviewed 6th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026
ChrisC's avatar
ChrisC

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10535)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Brilliant One call

5
One call , One of the best ! Been a customer for a number of years & never had any problem. Became a platinum member 3/4 years ago. & am happy to continue for many more to come. Reviewed on: 28th August 2020

Straightforward, never had any issues

5
No issues, kept upto date . On a rolling contract which is really helpful but I'm more than happy to stay Reviewed on: 28th August 2020

Very happy been with these for years

5
Really happy customer joined one call, uk call centres are a bonus - always decent on the phone doesn’t take too long to get through and their online portal works well. Recommend Reviewed on: 28th August 2020

Overall great

4
Overall I find onecall good value for money and have been with them a number of years. Being a platinum member, the only thing I would like to change and stopped me from giving full stars is that it’s not as easy to change things like address or add a additional driver as it is for a normal customer - every time I’ve had to do this I’ve been unable to use the online chat as only the platinum team can service it. Reviewed on: 28th August 2020

Covic discount

1
I called about a discount for not using my car while the covic started I have done less then 1000 miles 4 other people I know with different car insurance have got refunds of 25% Reviewed on: 28th August 2020

Car insurance

5
Hassle free car insurance from one call apart from change of vehicle,never had to contact them, Reviewed on: 28th August 2020

Everything you need

5
Always had a great experience with One Call, been a part of them for years now and always been there when I need them, everything is easy to understand and there always on the ball Reviewed on: 28th August 2020

Never had any problems with one call would recommend to anybody.

5
Been with one call for a few years now and wouldn’t consider changing insurance as they’ve been brilliant from day one. Big thank you.... Reviewed on: 28th August 2020

excellent service

5
I have been with onecall insurance for quite afew years now, I never had any issues and when needing help via phone, they are always pleasant and happy to help Reviewed on: 28th August 2020

On a plate

5
Sit back and let one call do the rest Reviewed on: 28th August 2020

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