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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10535 reviews)

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4.82

Based on 10,535 reviews, last reviewed 6th Aug 2026

6300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10535)

On a plate

Sit back and let one call do the rest Reviewed on: 28th August 2020

Stayed with for years

I have stayed with one call for a number of years after having g an accident in 2017. Everything was promptly resolved and I have always has a positive response when dealing with them. Reviewed on: 28th August 2020

Good insurance for the price.

Have used One Call for some time and have always found it to be a good service and a good price. Reviewed on: 28th August 2020

Helpful and reliable

I have been with One call for a few years. I am always met with professional standards when I phone. When I have had to change my address on my policy, it has been dealt with accordingly and swiftly. I've never had to wait a long time when phoning either. I had to phone breakdown recently and didn't have to wait long either as they arrived earlier than I was told. I believe I am charged reasonably with insurance as when I have compared with others, One call have never been over-,priced. Reviewed on: 28th August 2020

Nearly there

Everything on the whole is good apart from the renewal fee for existing customers! You should get a better deal only when your a new customer we should get rewarded for being a loyal customer as well. Reviewed on: 28th August 2020

Very Cheap

Really cheap, nightmare to talk to and loads of hidden charges. I changed my car was told there was no change to my premium 7 days later direct debit went up. Waste of time complaining as they can’t say anything other than what’s on the script. Reviewed on: 28th August 2020

Helpful

Very friendly and helpful staff, been with one call around 5 years now. Very happy with price and service. Reviewed on: 28th August 2020

Review

Excellent company superb five star service. Reviewed on: 28th August 2020

Great service!

No need to move away or search for a new provider. Being a platinum member gives me everything I need. Reviewed on: 28th August 2020

excellence

always happy to help with all enquiries Reviewed on: 28th August 2020

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