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One Call Insurance: Insurance broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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9%
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1%
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1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10467)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Excellent hassle free service

5
In the time I've been insured with one call I have changed vehicles, had a claim and almost left (until I saw that the grass wasn't actually greener). They have a fantastic team that will help as much as humanly possible with any query, I don't think I will be changing my insurer any time soon. Reviewed on: 14th October 2022

One Call Insurance and one call is all i needed to make

5
Friendly and helpful with outstanding customer service this is why have insured my car again for the 3rd time with them. Reviewed on: 14th October 2022

Excellent all round!

5
Phone calls politely and efficiently dealt with in a friendly manner. Online account access is also quick and easy. Love the automatic annual renewal at the same annual cost! It saved me hours searching for a better deal on comparison sites! I don’t see any reason for leaving this company, if they continue in a like manner. Reviewed on: 14th October 2022

Onecall is all you need.

5
excellent value for money and very efficient initial policy setup. Clearly worded policies. Would reinsure with them upon renewal. Reviewed on: 14th October 2022

Brilliant Insurance provider

5
I've been with onecall for a few years now and would definitely recommend excellent customer service and the app is great and easy to use. Thanks onecall. Reviewed on: 14th October 2022

Brill

5
Been with one call for sometime now and I always feel valued . The customer service is outstanding . Plus always one if the cheapest so win win Reviewed on: 14th October 2022

Great Service

5
Have me a great deal and it will be the same for 3years Reviewed on: 14th October 2022

Straight forward, fuss-free insurance

4
My experience has been positive with One Call Insurance. They offer a simple and easy to use service at a very competitive price. Whenever I have spoken to a representative they have been polite and helpful. Pretty much everything that I am looking for in an insurer! Reviewed on: 14th October 2022

Helpful, practical and less stressful.

5
After using One Call, they offered me breakdown cover and recovery at a that was to good to miss. Now I have peace of mind knowing I'm covered. Reviewed on: 14th October 2022

Car insurance

5
Excellent service nothing too much trouble and handles all queries very professionally Reviewed on: 14th October 2022

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