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One Call Insurance: Insurance broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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9%
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1%
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1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10467)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Premier insurance provider

5
I have been driving for 40 years and have had many insurance providers. With One Call there is no flim flam just honesty and easily understood paperwork. Keep up the good work. Reviewed on: 26th September 2022

Excellent VFM service!

5
I have never had any difficulties with One Call. Reviewed on: 26th September 2022

one call insurance

5
we have aiways been satisfied with the way we have been delt with such polite staff Reviewed on: 26th September 2022

Good customer service

5
I was recommended by my mother to use one call as she had used them in past. Competitive prices - easy website to navigate and good customer service - highly recommend. Reviewed on: 26th September 2022

High admin charges

2
Bought a car that turned out faulty so sent it back bought another a month later so had to change details to that car One call charged me £50 for a few button presses on a computer EXTORTIONATE Probably won't show this review. Reviewed on: 26th September 2022

Top Company

5
Was wary off moving to what at first seemed to be a company I had not heard of. However from the start my concerns where put to rest. Excellent and timely communication throughout processes. Information was clear, precise and best of all price was very competitive. My policy is easily accessible online and via a ' app' so am confident should I need to make contact, review or make amendments. Top class services. Reviewed on: 26th September 2022

All in one service

5
Good package that has got us out of a hole in the past. Reviewed on: 26th September 2022

Great company, always keep you informed and lovely people to deal with.

5
Always offer great prices on insurance quotes which is reassuring for customers and excellent customer service. Reviewed on: 26th September 2022

One call insurance, number one customer care

5
One call insurance stands true its name. One call and the fantastic customer care team sorted out everything. Reviewed on: 26th September 2022

well organised

5
well organised and quick response Reviewed on: 26th September 2022

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