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One Call Insurance: Insurance broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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9%
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1%
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0%
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1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10467)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

good customer service, fast reply, i recommend to my friends

5
fantastic service , polite staff, chat available to get all solutions Reviewed on: 26th September 2022

Lovely

5
My problem was solved with one phone call. really amazing staff Reviewed on: 26th September 2022

Helpful

5
One Call beat quotes from other companies by miles and were so helpful. They send emails every month before the direct debit goes out which I find extremely helpful Reviewed on: 26th September 2022

Excellent follow up to claim

5
following a not at fault claim they handled the process very well and efficiently Reviewed on: 26th September 2022

Contact with One Call

5
Why can you not talk to a representative no more? Reviewed on: 26th September 2022

Good value

5
Good value and easy access app . I have the app on phone which tells me about my policy and options to change it if need be . Also get reminders about monthly payment . Reviewed on: 26th September 2022

Excellent service

5
Great service. Resolved issue when changing car and moving home at the same time. Took some of the stress off. Reviewed on: 26th September 2022

Great customer service

5
Thanks for always making my interactions with you guys nice and easy. Reviewed on: 26th September 2022

Car insurance

5
Quick and easy to use not needed to claim Reviewed on: 26th September 2022

Excellent service

5
I have been with one call a few years now & find them a first class provider, straight forward access to my online account & hassle free & helpful staff. Reviewed on: 26th September 2022

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