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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10526 reviews)

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4.82

Based on 10,526 reviews, last reviewed 10th Jul 2026

5300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Can speak to someone quickly, phoned to discuss my r... Can speak to someone quickly, phoned to discuss my renewal and received a much better quote. Explained everything. Reviewed on: 10th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10526)

Easy insurance

Very easy to buy the insurance I wanted at the lowest price on the market Reviewed on: 26th September 2022

top marks in every field.

Very good price and good quality service. Reviewed on: 26th September 2022

Brilliant

Really good insurance company I would highly recommend Reviewed on: 26th September 2022

Straightforward no hassle car insurance

Nevr had any issues with one call, login portal simple and easy to use, all Agents I spoken to are very helpful and actually care about thr service being provided. Reviewed on: 26th September 2022

Excellent service I had a crack in my windshield and it was sorted in no time great service

I called my insurance to notify about my windshield and it was sorted in time very happy with the service. Reviewed on: 26th September 2022

Good service

Great customer service so far. Good for updates by email and especially appreciated the monthly reminder for the direct debit for my car insurance. I would definitely recommend. Reviewed on: 26th September 2022

Simplicity

Purchasing with one call insurance was l literally completed in one call. great service all round. Reviewed on: 26th September 2022

I was told told One Call Insurance was only a broker. I received absolutely no response from the underwriter over my claim.

My vehicle was damaged by car thieves. When I made my claim, One Call Insurance referred me to the underwriter, AXA. I was promised twice by AXA that it would contract me, but they have never materialised. It cost me over £20 with a total duration of 6 hours 5 minutes. I sent multiple emails to AXA to inquire the collection and repair of my vehicle, but I have so far received no response. I chatted with One Call Insurance online with its claims and complaint departments but they just said I had to contact AXA. No help is provided. One Call Insurance is the one to avoid. Reviewed on: 26th September 2022

Precise and on point

2nd year with one call Broke down last year and they was very helpful Reviewed on: 26th September 2022

How great is this insurance company

Always support you, help with your problems speak to you in language you can understand and gives you the best advice. Reviewed on: 26th September 2022

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