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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10526 reviews)

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4.82

Based on 10,526 reviews, last reviewed 10th Jul 2026

5300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Can speak to someone quickly, phoned to discuss my r... Can speak to someone quickly, phoned to discuss my renewal and received a much better quote. Explained everything. Reviewed on: 10th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10526)

Best One Place Insurance

This is the second year that I've dealing with one call insurance and they have an excellent service and an in-depth professional customer service personals. Reviewed on: 26th September 2022

Quick and easy

Needed insurance cover for a new car straight away, was all done in less than 10 minutes Reviewed on: 26th September 2022

Outstanding

Really good experience and would highly recommend Reviewed on: 26th September 2022

Basic Insurance of more One Call does it all

If you want just the basic insurance or more of the extra's One Call gives you the choice. This keeps the cost to a minimum. Reviewed on: 26th September 2022

Best policy

I have good experience with one call I am using this policy from last 2 years . I can say that I got best service Reviewed on: 26th September 2022

good value and customer service.

I viewed on Money Supermarket and One Call Insurance stood out on price and cover for what I needed. Since then the customer service has been prompt and helpful. I am a new customer but I have no complaints to date. Reviewed on: 26th September 2022

Easy to navigate website

Did not have to use the insurance yet really, but price was relatively fair and their website is very easy to navigate in terms of your products review and purchasing other. Reviewed on: 26th September 2022

Great insurance company

Been with this company for many years now without any problems whatsoever.. usually.. your renewal prices with other companies will most definitely be higher despite not making any claims etc.. but my renewal prices with One Call have always been lower.. this year my premium went down by nearly £70.. I now have 14 years no claims with this company and they do everything they can to help you keep them.. anybody should give One Call a go and I guarantee you will not be disappointed.. Good luck everyone Reviewed on: 26th September 2022

Great service great products

Easy to use website, excellent customer service. Thank you! Reviewed on: 26th September 2022

Clear and Simple

From the first moment I've had no problems. Everything is laid out in a very clear manner. I'm very pleased I changed my insurance to One Call I've recommended them to all my friends and family. Reviewed on: 26th September 2022

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