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One Call Insurance: Insurance broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10467)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

One call insurance

5
5 star service excellent highly recommende Reviewed on: 26th September 2022

Difficult to contact by phone

1
When trying to add an additional driver when our answers did not fit the boxes, we needed to chat about it, only numbers for claims or breakdown were easily available. In the event we were refused as whilst he is an ex pat from England he did not have a current uk licence.. we will be looking for a new insurer next renewal. Reviewed on: 26th September 2022

Car insurance

5
Have used them for a few years now and I am happy with the service Reviewed on: 26th September 2022

Easy, straightforward and comprehensive

5
I found negotiating the website and queries easy and responsive. Reviewed on: 26th September 2022

First class experience

5
Efficient website with no annoying glitches or frustrating elements to the process of obtaining insurance. Reviewed on: 26th September 2022

Easy

5
A cupple of clicks and your done & the yearly discount is even better Reviewed on: 26th September 2022

Very helpful

5
Not being very good on techno devices I phoned and spoke to a very nice lady who was very helpful and had me sorted in no time at all Reviewed on: 26th September 2022

So far no problems.

5
I am with One call for last couple of years at least, and so far no issues. Reviewed on: 26th September 2022

super, simple service

5
What can I say about OneCall? They really seem to have it all; Their quotes are clear, their process too, So why would I hesitate to renew! Reviewed on: 26th September 2022

Friendly

5
Very helpful and friendly got me set up with a really cheap broker Reviewed on: 26th September 2022