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One Call Insurance: Insurance broker reviews

4.82
Based on 10,529 reviews, last reviewed 13th Jul 2026
5600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Had a small issue with job title. Had a small issue with job title. Faye fixed it super quick for me . Reviewed on: 13th July 2026
Gavin M's avatar
Gavin M

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10529)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

very helpful

5
I'm so happy one call insurance Reviewed on: 26th September 2022

Service is Excellent

4
Overall the services provided are excellent. Once in-touch with an operative problems and queries are dealt with very efficiently. The only drawback is the time taken to make contact with an agent. Despite being "Onecall", they cannot be contacted by phone and on-line chat involves a long wait. Reviewed on: 26th September 2022

A OK

4
Not had to claim on my insurance as yet but have always found the staff helpful when I have contacted thematic. Reviewed on: 26th September 2022

Great insurance company

5
I have car insurance with this company and it was so easy to set up policy and at such a reasonable price. Reviewed on: 26th September 2022

Disappointing experience

3
Still waiting to hear back regarding a complaint when they increased the price on a policy while they were verifying my NCB Reviewed on: 26th September 2022

So Good

4
So far have not had any issues and have not called for claims either. Reviewed on: 26th September 2022

Smashing service

4
What great service delivered, with minimal fuss. Providing a good product and a fair price. I will use again. Reviewed on: 26th September 2022

Well worth a look.

5
Offered more for my money than any other company so I'm happy to. Recommend them to anyone. Easy to deal with.. And don't pester you with loads of unnecessary emails. This was the first one I've had since taking out insurance over a month ago. Reviewed on: 26th September 2022

First class

5
Had a windscreen cracked and a breakdown, both issues dealt with efficiently Reviewed on: 26th September 2022

Best car Insurers

5
I have been with one call for many years, always competitive and willing to help. Reviewed on: 26th September 2022

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