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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10524 reviews)

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4.82

Based on 10,524 reviews, last reviewed 10th Jul 2026

5200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Easy to Claim I needed to make a claim and it was very easy to do Reviewed on: 10th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10524)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Best insurance

Since choosing one call 3 years ago. They’ve been amazing. Amazing uk call centre (Doncaster I think) great people understand your challenges and help resolve them. Every … single …time… cannot recommend them enough Reviewed on: 16th October 2022

Great Customer Service always

Can't fault the service, had a non fault bump and the follow-up was amazing Reviewed on: 16th October 2022

Great service

Great service, easy to talk to , always happy to talk Reviewed on: 16th October 2022

Great customer service

The customer service team are very helpful and completely do their best for you to get the best deal. Very fro and efficient Reviewed on: 16th October 2022

Always there when I need them

Might take a bit long to get to you but always sort things out. Reviewed on: 16th October 2022

Good service

Good service so far, customer service excellent Reviewed on: 16th October 2022

No more shopping around!

On my renewal, I thought I'd do the usual and 'shop around' but One Call beat them all. I've not been able to stay with the same insurance like this in years!! Reviewed on: 16th October 2022

Simple once signed up

Great experience and very helpful process Reviewed on: 16th October 2022

I saved the best till last

I have had motor insurance for many years and can easily say this has been the best company by far. Regular updates on rewards and money saving policies plus excellent customer care. I cannot see myself having to switch again Reviewed on: 16th October 2022

Great Service

I have been a customer for many years. I’ve never had any issues with them and find the online Customer Portal really useful! Reviewed on: 16th October 2022

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