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One Call Insurance: Insurance broker reviews

4.82
Based on 10,529 reviews, last reviewed 13th Jul 2026
5600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Had a small issue with job title. Had a small issue with job title. Faye fixed it super quick for me . Reviewed on: 13th July 2026
Gavin M's avatar
Gavin M

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10529)

A good clear to understand policy. No problem at all.

5
I usually compare insurance prices each year. On Call insurance has repeatedly been competitive. They sent me paperwork as I am not computer savvy, and wanted a hard copy. no problem at all. Reviewed on: 16th September 2022

Great service and prices

5
Very straightforward to set up a policy, with great quality cover at a very competitive price . Can't ask for more.. Reviewed on: 16th September 2022

GREAT COMPANY

5
Brilliant service and no complaints for their management and good competitive prices Reviewed on: 16th September 2022

VERY GOOD

5
Very good service good prices on insurance very good on telephone Reviewed on: 16th September 2022

Phone contact experience

4
My experience having phone contact was a breath of fresh air. Being able to speak to a person is a plus point. Well done One Call. It made a real change from the usual methods of contact withe online companies. Reviewed on: 16th September 2022

One Call is all it takes

5
Would highly recommend, set up is so easy and any queries, Customer Support are really helpful and friendly. Reviewed on: 16th September 2022

Satisfied customer

5
THEY HANDLED MY APPLICATION VERY PROFESSIONALLY AND QUICKLY. Reviewed on: 16th September 2022

Helpful and competitive pricing

5
Clear help when contacted with policy query. Consistently good pricing. Reviewed on: 16th September 2022

Excellent service, and pleasant staff.

5
Have used this company for a few years and so far have always been happy to continue renewing my policy each year. Reviewed on: 16th September 2022

One Call

5
I have had my house insurance with One Call for 6 years and more recently moved my car insurance over to them. They have always been helpful and find the most competitive rates. "Good luck One Call Team". Reviewed on: 16th September 2022

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