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One Call Insurance: Insurance broker reviews

4.82
Based on 10,532 reviews, last reviewed 24th Jul 2026
6000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026
ChrissyP's avatar
ChrissyP

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10532)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Excellent quotes

5
excellent customer service provided when I was having difficulty with finding a suitable insurance Reviewed on: 18th September 2020

Very happy with One Call Insurance.

4
Good customer service over the years I have been with One Call Insurance. Managed to get good quotes for my car insurance. Reviewed on: 18th September 2020

Quick and easy, Great price, will use again.

4
I had a few little problems when starting however the staff where very helpful and quick to sort it all out, Best price around. Reviewed on: 18th September 2020

Great Value

5
Great service at a fantastic price Reviewed on: 18th September 2020

10 years of excellent service

5
I’ve used One Call for my car insurance for 10 years, they always find competitive quotes and add extras to the policy which I would otherwise have to pay for. Their customer service team are always very friendly and do their utmost to help. Reviewed on: 18th September 2020

First rate service

4
Hassle free and low cost premiums Reviewed on: 18th September 2020

Good customer service

5
Understanding, reliable and quick response Reviewed on: 18th September 2020

Home insurance cover, not quite right

1
Had home and Two car insurance with one call insurance, when needed the legal cover, I didn’t get it. Reviewed on: 18th September 2020

So helpful whatever the issue.

5
My queries were dealt with quickly and very easily through the customer portal, within minutes my car insurance changes took effect, no put “on hold” for hours listening to awful music. Reviewed on: 18th September 2020

Does what it says on the tin

5
My previous insurer suddenly put my premium by quite a large amount so looking around for alternatives I came across One Call. Spoke to them, received a quote and after a friendly and knowledgable chat with an advisor took up the offer. I have never regretted it. Reviewed on: 18th September 2020

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