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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

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One Call Insurance Insurance Broker reviews (10467)

Best Company ever

4
All staff members are ready to really help and very kind over the phone ive never had any issues and very happy of the service which I will continue to use after years. Reviewed on: 18th September 2020

Friendly reliable service

5
Straight forward, straight talking and a pleasure to deal with. Highly recommended. Reviewed on: 17th September 2020

Best insurance

5
Exelent coustomer service very affordable price Reviewed on: 17th September 2020

Claim fiasco

1
Claim handled very poorly. It took me 14 depts before I spoke to HQ resolutions. It took nearly 2 years before it was closed/ Why didn’t you fight my corner with the 3rd party ins company? I had to handle it all myself. 3rd party denied all knowledge of the accident. A simple look at the inconsistent info given by her to date, clearly showed how she was a liar. I’ve changed to another company now. Never to return. Reviewed on: 17th September 2020

Juliana

5
Excellent customer service . Real supportive during accident. Reviewed on: 17th September 2020

best company very cheap prices

5
i have always received good customer service when required the colleagues have always been great help would defo reccomend Reviewed on: 17th September 2020

Great Value

5
Great value for money..No other agency can match their service at the price. Reviewed on: 17th September 2020

Perfect customer service

5
Cant be better...really happy with customer service, so far everything had be sorted straight away Reviewed on: 17th September 2020

Just the Ticket

5
We have been with this company for several years now and I can't imagine any other company giving us the service that we get with One Call. They are truly worthy of the top award that is on offer. Reviewed on: 17th September 2020

Competitive quotes. Very good customer service.

5
Staff at the other end of the line are professional in dealing with customers. Reviewed on: 17th September 2020

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