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One Call Insurance: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.83 (10467 reviews)

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4.83

Based on 10,467 reviews, last reviewed 13th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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One Call Insurance Insurance Broker reviews (10467)

i had a broken windscreen, one phone call and the repair men came in no time nd fitted a brad new windscreen.

a very good insurer,no hassle no excess to pay very efficient service. Reviewed on: 17th September 2020

Very severe from ur ppl

Its was very good and l like the company to have may car insurance where you Reviewed on: 17th September 2020

Underwhelmed

I got an initial quote of £25 pcm which was great and signed up. Thought that was short lived as I made an error in my recollection of when the last accident was, which wasn't even my fault yet I got charged an additional £90 onto my premium. Then I was changed my car from a dacia to a more reliable skoda same size, shape and engine size and fuel type. Suddenly my month dd went upto £50. Initially I thought the first payment was due to admin for change my car two months after joining OneCall. This was not, so covid happen and I could get to speak to anyone because they completely closed their phone lines. Tried to contact them via chat many times but waited over an hour on more then one occasion, and got fend up of waiting. Final managed to get through on Monday 14th September to try and resolve the high monthly premium only to be told if I reduce my mileage from high milage to average mileage my month premium would go up further. WHAT?????. So I tried to cancel the insurance with OneCall from which they want to charge my £60 for leaving. I was then advised to stay with them as I only had three payments left. Quite frankly they have been hard to get hold of and about as helpful as someone pouring petrol on a fire to put it out!!!! Not at all impressed. Reviewed on: 17th September 2020

Very approachable and and give an excellent service

I have only been with one call insurance for a few months but I would recommend this company to all my friends. Reviewed on: 17th September 2020

Easy to contact very helpful

Always happy to help with any questions Reviewed on: 17th September 2020

Competitive company

Found One Call Insurance very competitive that covered all my cover requirements if needed, glad to say i have not required there services. Reviewed on: 17th September 2020

QUICK EASY, NO HASSLE

I have taken this insurance on monthly payments, absolutely no problem, ABC - Simple as that. You can't get better than that, also was on a par as if I had paid the whole amount at once. Excellent. Reviewed on: 17th September 2020

Want a fortune to cancel

Robbing gits. Got rid of car and they wanted more to cancel than the value of the policy. Stay away. Reviewed on: 17th September 2020

Allgood

It been very ease to dal with them Reviewed on: 17th September 2020

Lo

good insurance they understand theisr customers Reviewed on: 17th September 2020

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