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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

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One Call Insurance Insurance Broker reviews (10467)

Brilliant service

5
The staff and customer service provided excellent service Reviewed on: 17th September 2020

The one stop insurance shop

5
Fast, friendly and knowledgable insurance staff Reviewed on: 17th September 2020

Ripped me off and still doing it

1
Changed my car over got charged double can’t do anything about it , online cat is fine but can’t change anything , complaints dept phoned me but never got back with any info . Absolute rubbish Reviewed on: 17th September 2020

Great Company, service and policy

5
One Call offered help and advice and came up with the best insurance package at the best price, will be using for all my insurance needs in the future! Reviewed on: 17th September 2020

Delivering their promise.

5
I had to get in contact twice to adjust my policy and both times I was dealt with polite and swiftly. Very straightforward work, which made me satisfied with the company. Reviewed on: 17th September 2020

Excellent service and very easy to deal with.

5
Found One Call Insurance through comparethemarket, very competitive price and very easy to deal with. When I received my renewal notice from them I was amazed... it was actually cheaper than the previous year, and I didn't have to jump through hoops and do the dance in order to get the renewal down to a competitive price. Very impressed. Reviewed on: 17th September 2020

One Call - easy to do insurance with

5
Never had to make a claim but there’s always a prompt phone response from a cheery voice when I’ve called with a query or to renew. Excellent value too. Reviewed on: 17th September 2020

Brilliant customer service

5
I have always had my call answered straight away and that person has always dealt with my query. I have never been passed from person to person which is so often the case these days. Highly recommend. Reviewed on: 17th September 2020

Quick , competitive and easy .

5
No hassles, quick and easy. Very competitive prices.Top marks. Reviewed on: 17th September 2020

Reliable fast and easy

5
I renew with this firm every year and have always found the Services easy to use and there when I need advice Reviewed on: 17th September 2020

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