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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

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One Call Insurance Insurance Broker reviews (10467)

Great customer service

5
The customer service is excellent, if you need to make any amendments to your policy they get straight onto it and keep you informed, they do not bombard you with information that is not needed or try to upsell in an aggressive way. Reviewed on: 1st September 2020

Very good insurance company

5
I do very little miles in my car no more than four thousand a year. Reviewed on: 1st September 2020

Helpful and Transparent

5
This is my second year with One-call and they have convinced me to switch to their monthly Platinum service. In fairness, they are already very good at what they do, very easy to contact, especially as they are now remote working, very good value and always good at explaining the policies and going back to make changes that will get better value. I had to make a claim for a collision which was not my fault and they were really helpful in getting my car. fixed and keeping my premium protected. Reviewed on: 1st September 2020

RENEWING HOME INSURANCE

4
no problem renewing our home insurance. Found some slightly better quotes on the comparison web sites, made a call, spoke to a very helpful gentleman who matched what i had found online. Happy to proceed after going through the details. Reviewed on: 1st September 2020

Excellent Customer Service

5
Offered platinum cover to me without asking and received fab customer service Reviewed on: 1st September 2020

very happy

4
very helpful and easy to deal with Reviewed on: 1st September 2020

Happy customer

5
Easy to use policy and no complaints Reviewed on: 1st September 2020

Most competitive and very easy and friendly to sign up.

5
I couldn't find a better quote to insure my car. The customer service I received was fantastic and the staff were very knowledgable. I have already recommended to friends and family. Reviewed on: 1st September 2020

reliable insurance

4
They are accurate nd good costomer service. I hv actually sing up 2 of my friends and one call insurance member. Love it. Reviewed on: 1st September 2020

brilliant

5
Been with one call many years now always there if you need help and quick to respond . Reviewed on: 1st September 2020

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