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One Call Insurance: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.83 (10467 reviews)

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4.83

Based on 10,467 reviews, last reviewed 13th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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One Call Insurance Insurance Broker reviews (10467)

Efficient and Friendly

Polite and efficient when assisting me with a cracked windscreen. Reviewed on: 31st August 2020

Full comp con / Covid con

During the unprecedented times we are having, the whole world upside down , the livelihoods of people being reduced the uncertainty of income . We get letters saying that we are here to help and understand Blah Blah Blah ! So when I got Covid as a essential worker , Furloughed and thought I need some help here , I contacted one call and guess what ? Told if you can’t make the first payment a second attempt on the third day and one in seven and if the account fails then we cancel the policy, yes that’s really good help that one call please don’t bother sending letters making you look like your a understanding company willing to help typical insurance leaches. Now full comp insurance con ! Fully comp used to be one fix price everything in it ! Legal protection, window screen replacement, hired car , hotel accommodation, break down recovery and so on , why when you get a quote on line it gives you a reasonable price ? Then says ok if you want the rest it’s additional ? And ends up costing you a lot more ? So fully comp guys , is one price with the package! Get it sorted . Reviewed on: 31st August 2020

Happy

I have been with one call about 4 years now and had nothing but a good service and great deals. I particularly like the 3year fixed product that I have just had and I am so happy with it I am going to enter it again for the next 3 years. When you are so busy day to day it takes all the fuss out of sorting your renewal. I feel that one call look after and reward their existing customers that are no problem or not had any fault claims. Reviewed on: 31st August 2020

The One Insurance Company I Can Call

The only Insurance company that I have ever renewed my car Insurance with, actually the only company that I have used more than once. That says it ALL Reviewed on: 31st August 2020

This is the best one I never had

The customer services are so helpful when needed and respond on time Reviewed on: 31st August 2020

fantasic insurance company

had a accident wasnt my fault dealt with everything especially medical side.Best company around Reviewed on: 30th August 2020

Simplicity

Honest real people who actually listen and don’t try selling you things you don’t need and talk you through your policy making sure you’re happy and understanding your personal cover Reviewed on: 30th August 2020

One call insurance

Very helpful Quick and efficient especially when needed Reviewed on: 30th August 2020

Loyalty is key

They are reasonably priced, have very good customer service who actually listen and will do their best for you. If you have been with them for as long as I have you can become a platinum customer which I find handy... same price for 3 years long as no change and a rolling month contract. I wouldn't change from them and i often try to persuade my friends to join. Reviewed on: 30th August 2020

Excellent

Have had to call few times for breakdown and advice. Customer service received first class nothing was any trouble to call handelers Polite, helpfull and knowledgeable. Reviewed on: 30th August 2020

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