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One Family: Child Trust Fund reviews

Name: Child Trust Fund
Rating: 2.14 (7 reviews)

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2.14

Based on 7 reviews, last reviewed 19th Oct 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

14%

3 star

14%

58%

Latest highest rating:

5

Great start for a young adult Super return on a small investment which has really helped our 18 year old daughter with paying for her driving lessons and hopefully a car! Reviewed on: 2nd June 2023

Latest lowest rating:

1

Appalling service After two months of supplying all of the correct information, my son is still waiting for his trust fund. One Family made two failed attempts at the t... Read more Reviewed on: 19th October 2023

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About the Child Trust Fund

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One Family Child Trust Fund reviews (7)

Appalling service

After two months of supplying all of the correct information, my son is still waiting for his trust fund. One Family made two failed attempts at the transfer. How difficult is it for a financial institution to make an international bank transfer? No apology, no contact from them. We have had to call them constantly and still no money. Appalling. Reviewed on: 19th October 2023

Lamentable. Avoid.

Extremely difficult to get hold of. Don’t listen. Run by muppets. Avoid, avoid, avoid. Reviewed on: 18th October 2023

My 16 year investment below average returns

Quoted from MoneySavingExpert March 2023 “ For example, the top junior ISA rate is currently 4%, while One Family's CTF pays just 1.3% “ Reviewed on: 26th August 2023

Dreadful customer service and systems

System upgrade prevented access to fund for over a week. Fund went down in value. Now fighting to recoup the difference given that we were prevented from accessing the account. Appalling customer service. Rude. Can’t be bothered attitude. So upsetting and no wonder CTFs go unclaimed. Reviewed on: 18th August 2023

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