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PayPal: Payments reviews

4.91
Based on 3,712 reviews, last reviewed 12th May 2026
10600% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Never had a problem and easy to use apps Never had a problem and easy to use apps Reviewed on: 12th May 2026
Cait's avatar
Cait

Latest lowest rating:

1

Paypal are no longer fit for purpose - they tell you... Paypal are no longer fit for purpose - they tell you they can guarantee your payments but can't - they ask you to supply impossible evidence like gett... Read more Reviewed on: 6th May 2026
Sharon C's avatar
Sharon C

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3712)

absolutely wonderful, sure trusted helpful

5
I have never had problems with Paypal, always helpful, and reliable, and I have full confidence Reviewed on: 9th July 2022

Fantastic service provider

5
I have used pay pal in the past for small purchases and recently coming up to an anniversary with the rate of everything going up there was not anyway possible I could purchase the gift I wanted for my husband. However, my colleague suggested that I go into my PayPal account and see if I could apply for a loan to spread out the parents. I have a great credit rating and I knew the payments were easy to be paid every month and with 0% interest it was simply fantastic. I purchased the gift picked it up from a store in Glasgow, my husband could not believe that I managed to get him the gift that he had been looking at for a long time. Its easy affordable payments and I couldn't thank PayPal enough for making the process easy to follow, instructions are clear and the purchase was approved within 5 mins. So thanks again paypal, I have recommend this to loads of my NHS friends and work colleagues as we don't get a pay rise like everyone else and we certainly wouldn't strike as we care for our patients to much. This helped me out greatly this year!! Reviewed on: 9th July 2022

Incredible flexibility

5
PayPal is my go-to flexible finance and payment provider. They are simply fantastic and provide top-notch customer service. They really are a must in today's online universe! Reviewed on: 9th July 2022

Always at hand

5
Very helpful, especially in this crazy days. Reviewed on: 9th July 2022

life saving and changing

5
There aren't many companies out there that provide credit like paypal does, 4 months of no interest is such a big help and gives me a peace of mind. Reviewed on: 9th July 2022

An excellent product

5
PayPal Credit has proved to be a winner for me. It allowed me to grab a few bargains while atv the bsame time keeping spending under proper control. Its ease of use is a huge feature as are the regular updates on the finances involved. I, for one, can thoroughly recommend this product. Reviewed on: 9th July 2022

Paypal payments

5
PayPal offers 4 months interest free credit on some purchases, which allows you to but those much needed items and pay off over a few months. Once the option is on your account and you keep up with payments, this offer is available from many retailers who offer this method of payment. Has been a life saver over COVID ... great option Reviewed on: 9th July 2022

Very much needed in recent times ..

5
I needed a few things like school shoes ( named coz my kids are of age where not just anything will do ) and other essential items that I possibly couldn’t otherwise get / afford without PayPal offering this pay pal credit.. I have no issues of hidden charges etc or piles of interest so far so I’m really happy and appreciative for PayPal.. Yes I certainly have told my friends about it .. Hoping it maybe could help them too .. A lot of People are in the same situation at the minute with cost of living rises n lack of money so this has been a godsend to me so far .. Reviewed on: 9th July 2022

It's a great way to pay

5
I'm so glad to do all my purchases and pay with PayPal and with free interest. thank you for the team if Pay Pal Reviewed on: 9th July 2022

Best experience

5
I’m very happy with PayPal credit Reviewed on: 9th July 2022

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