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PayPal: Payments reviews

View other PayPal products
4.71
Based on 3,855 reviews, last reviewed 14th Jul 2026
129% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

PayPal is easy to use PayPal is extremely easy to use and very flexible its is really easy to use on the go. Reviewed on: 14th July 2026
Gabriella w's avatar
Gabriella w

Latest lowest rating:

2

Refused to refund fraudulant activity They refused to refund fraudulant activity and the app makes it so difficult to change your password (to try stopping this again). And logging on thro... Read more Reviewed on: 7th July 2026
Lins's avatar
Lins
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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3855)

Relatively easy

3
Quick and easy to make and receive payments. I would not recommended paypal credit however. Reviewed on: 7th June 2018
smurfpunx's avatar
smurfpunx

Easy to get credit nut hefty late fees and interest

2
Gives you the credit easily but makes it difficult to pay back due to limited options, high interest and late penalty fees. Reviewed on: 4th April 2018
Dadou's avatar
Dadou

Security of Account

5
I bought a laptop which is £1000 way more than my usual spend and had a phone call from them about the unusual high price purchase the next day and the man was very polite and after having a chat I was glad that my account was flagged and they checked with me the account holder that this was a genuine purchase and not some scammer who had hacked me and was trying to clear my account without my knowledge. I feel safe when I use PayPal for purchases knowing they have my back if the spend is a bit more than usual Keep up the good work as genuine customers will respect your due diligence for the safety of their accounts Reviewed on: 4th April 2018
John Dean's avatar
John Dean

Easy peasy

5
Been using it for years... so easy... love it. Reviewed on: 4th April 2018
Olivier CAUQUIL's avatar
Olivier CAUQUIL

Perfect!

5
Perfect every time. Never any hassle and super straight forward. Reviewed on: 4th April 2018
Kim Thompson's avatar
Kim Thompson

In Safe Hands

5
I like using Paypal as I know it is secure especially when you are buying online or sending some money to a friend or buying from an unknown business.I also like the fact that you can have Paypal credit which gives you 4 months interest free for purchases over £150. Reviewed on: 10th February 2018
Tracy Kenny's avatar
Tracy Kenny

As far as I'm concerned, a brilliant invention!

5
Quick, Easy, Trustworthy with brilliant Customer Service and backup, exactly what I want when my money is involved! Reviewed on: 8th November 2017
Jo Tarpley's avatar
Jo Tarpley

As far as I'm concerned, a brilliant invention!

5
Quick, Easy, Trustworthy, great Customer Service and backup, that is what I want when my money is involved! Reviewed on: 8th November 2017
Jo Tarpley's avatar
Jo Tarpley

Paypal

4
Always updating products and services to help customers with digital payments compared to standard high street banks. Reviewed on: 6th November 2017
Rob Cox's avatar
Rob Cox

Must have, but not satisfactory

2
It dominates personal and small payment market but probably for that reason acts like a bully. Reviewed on: 6th June 2017
Vladimir Oka's avatar
Vladimir Oka

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