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PayPal: Payments reviews

4.70
Based on 3,821 reviews, last reviewed 8th Jul 2026
129% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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4%
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0%
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0%
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0%

Latest highest rating:

4

Good ones. Good as a whole , I get a little disappointed sometimes when I am unable to use the pay in 3 feature when I need it. A part from that, very good. Reviewed on: 8th July 2026
M D's avatar
M D

Latest lowest rating:

2

Refused to refund fraudulant activity They refused to refund fraudulant activity and the app makes it so difficult to change your password (to try stopping this again). And logging on thro... Read more Reviewed on: 7th July 2026
Lins's avatar
Lins

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3827)

Incredibly flexible payment method.

5
Paypals flexibility has proven very useful in day to day situations! From paying a friend over a ticket to purchasing goods online and having their protection insurance for any troublesome sellers. Their function to transfer and exchange currencies is also helpful when gifting money to a family member abroad or having them buy some regional items on your behalf! Top notch stuff! Reviewed on: 4th December 2018

Convenient way to pay for things online

3
With a fully validated account it has been a handy way to send money in USD to family overseas. I usually compare rates with Western Union to pick best option. Main use however has been with buying and selling on ebay and for paying for small items when purchasing online. I've not had to use the buyer protection so will not comment on that part of the service. Reviewed on: 17th June 2018

Relatively easy

3
Quick and easy to make and receive payments. I would not recommended paypal credit however. Reviewed on: 7th June 2018

Easy to get credit nut hefty late fees and interest

2
Gives you the credit easily but makes it difficult to pay back due to limited options, high interest and late penalty fees. Reviewed on: 4th April 2018

Security of Account

5
I bought a laptop which is £1000 way more than my usual spend and had a phone call from them about the unusual high price purchase the next day and the man was very polite and after having a chat I was glad that my account was flagged and they checked with me the account holder that this was a genuine purchase and not some scammer who had hacked me and was trying to clear my account without my knowledge. I feel safe when I use PayPal for purchases knowing they have my back if the spend is a bit more than usual Keep up the good work as genuine customers will respect your due diligence for the safety of their accounts Reviewed on: 4th April 2018

Easy peasy

5
Been using it for years... so easy... love it. Reviewed on: 4th April 2018

Perfect!

5
Perfect every time. Never any hassle and super straight forward. Reviewed on: 4th April 2018

In Safe Hands

5
I like using Paypal as I know it is secure especially when you are buying online or sending some money to a friend or buying from an unknown business.I also like the fact that you can have Paypal credit which gives you 4 months interest free for purchases over £150. Reviewed on: 10th February 2018

As far as I'm concerned, a brilliant invention!

5
Quick, Easy, Trustworthy with brilliant Customer Service and backup, exactly what I want when my money is involved! Reviewed on: 8th November 2017

As far as I'm concerned, a brilliant invention!

5
Quick, Easy, Trustworthy, great Customer Service and backup, that is what I want when my money is involved! Reviewed on: 8th November 2017

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