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PayPal: Payments reviews

Name: Payments
Rating: 4.71 (3846 reviews)

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4.71

Based on 3,846 reviews, last reviewed 10th Jul 2026

138% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Reliable for Both Sending and Receiving Money I use PayPal regularly for both making payments and receiving money, and it handles both smoothly. Sending funds is quick with saved payment methods, ... Read more Reviewed on: 10th July 2026

Latest lowest rating:

2

Refused to refund fraudulant activity They refused to refund fraudulant activity and the app makes it so difficult to change your password (to try stopping this again). And logging on thro... Read more Reviewed on: 7th July 2026

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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3846)

Very useful

Easy to use and secure. Would recommend. Reviewed on: 8th July 2022

Very good use and secure

Very easy process to use with PayPal and very secure Internet services system Reviewed on: 8th July 2022

best experience

best payment company, never let me down Reviewed on: 8th July 2022

So less fuss

Easy to set up, easy to use, and you can access anywhere there is WiFi. Simples! Reviewed on: 8th July 2022

Excellent

Easy and secure ways to pay for items on line plus 4 months 0%. Which helps spread the cost if something breaks down. Reviewed on: 8th July 2022

PayPal

So handy and convenient I try to use PayPal all the time for online purchases Reviewed on: 8th July 2022

Simple and usually available when checking out

Having an interest free option and availablility on checkout is a great combination! Reviewed on: 8th July 2022

Easy to use

I couldn’t afford the prom dress for my daughter but I received PayPal credit in just a minute. Thanks PayPal x Reviewed on: 8th July 2022

Money made simple

Very easy and convenient to use, very secure payment methods that are a joy to use Reviewed on: 8th July 2022

Unacceptable

I doubt this review will win but this company is unacceptably poor. My PayPal credit purchase was blocked leading to several frustrating phone calls and attempts to login to PayPal. Despite repeated requests to download i.d ,which wouldn't work , and a lengthy round of security questions over the phone, l managed to speak to an advisor who suggested l try again in 15 minutes. You guessed it...no luck. Now l have had to cancel my eBay purchase as during my next phone call to PayPal the advisor suggested l wait 72 hours and that despite my repeated confirmation of identity she cannot override the system . This has been a total waste of my time and energy and is unacceptable. Reviewed on: 8th July 2022

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