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PayPal: Payments reviews

4.91
Based on 3,719 reviews, last reviewed 17th May 2026
11300% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

I’ve always used PayPal for over 10 years now, not o... I’ve always used PayPal for over 10 years now, not once have I ever had an issue or doubted their security to keep my card details private and safe me... Read more Reviewed on: 17th May 2026
Krystina S's avatar
Krystina S

Latest lowest rating:

1

Paypal are no longer fit for purpose - they tell you... Paypal are no longer fit for purpose - they tell you they can guarantee your payments but can't - they ask you to supply impossible evidence like gett... Read more Reviewed on: 6th May 2026
Sharon C's avatar
Sharon C

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3719)

brilliant

5
brilliant service is paypal. The amount of free credit is terrific and i have recommended them to all my family and friends.It is also a safe way to buy goods on line with Pay Pal guarantee Reviewed on: 15th June 2022

Brilliant professional people

5
Pp came to my rescue during Lockdown. Its a great company with real people at the end of the phone should you need them. Carry on the great work Reviewed on: 15th June 2022

Paying monthly.

5
I find pay pal credit very usefull for eg i paid for my holiday train tickets recently 162pounds and am able to pay that back in small manageable amounts every month.its up to the person to control how much they use it. Reviewed on: 15th June 2022

peace of mind . good service

5
always positive results when useing paypal , Reviewed on: 15th June 2022

Clear from the start very handy

5
Excellent service weather its popping something on PayPal credit or pay in 3 every thing is very clear that this is a form of credit and I have used both and found them good for those times you need some thing before your money comes in its easy to get refunds to this service too Reviewed on: 15th June 2022

PayPal. Perfect payment system.

5
I have been using PayPal for years. Very competitive APR. The payment options are numerous & detailed if you use their credit facility. I have not had 1 problem with using it either through my desktop or smartphone. Reviewed on: 15th June 2022

Easy transactions brilliant customer service

5
I buy frequently and it's a pleasure so easy fantastic customer service.consistantly excellent. Reviewed on: 15th June 2022

Short term credit the right way

5
If you use PayPal Credit the way it’s intended, a short 4 months interest free credit then it’s perfect, I must admit I’m guilty of going over the 4 months but only on small purchases and only buy something else once I’ve paid what I owe. Even if you do happen to go over the 4 months interest free period you won’t be stung by high interest like the “ pay day loans “ of not so long ago were guilty of doin Reviewed on: 15th June 2022

Thanks

5
Thanks PayPal Good to have a credit for shopping. Reviewed on: 15th June 2022

Quick and efficient

5
Setting up the paypal credit was easy, it was quick and efficient, everything is straightforward and the system informs you how much you need to pay each month well in advance. It also lets you know that if you pay the balance before the 4th month that there is no interest to pay. I have used it for quite a few items to ensure not too much comes out of my bank account that could have an impact later in the month. 0% for 4 months, whats not to like? I am very pleased with the service that i have received. Reviewed on: 14th June 2022

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