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PayPal: Payments reviews

4.91
Based on 3,709 reviews, last reviewed 8th May 2026
10200% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Really easy to make payments to friends, family and... Really easy to make payments to friends, family and when making purchases. Useful that I can make payments to people who live abroad with no fees Reviewed on: 8th May 2026
Emma Hearn's avatar
Emma Hearn

Latest lowest rating:

1

The interest free payments are great The interest free payments are great Reviewed on: 6th May 2026
Leigh Davies's avatar
Leigh Davies

About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3709)

Great company

5
I have been with PayPal credit several years and they are so easy to work with I would highly recommend using them Reviewed on: 2nd June 2023

Quick, easy and affordable

5
I would highly recommend PayPal for the ease of use, does what it says no hidden agenda. Just follow the link at checkout and choose how you would like to pay. You even get reminders so you don't forget your bill is due to be paid. Reviewed on: 2nd June 2023

Just never link to your bank

2
Never spend more than you have in your bank or have lots of pay in 3 payments, as PayPal don't check affordability or have spending limits. Reviewed on: 31st May 2023

Good

5
PayPal is a good way to give and donate money to people in need or to family members and is a quick way to send and also a good way to save your money Reviewed on: 5th April 2023

Ok service

3
App and service is ok, some payments take a long time Reviewed on: 30th March 2023

Great

5
Easy to use, works like a charm, provides interest free pay in 3 Reviewed on: 25th March 2023

Reliable provider

5
You feel secured and assured that your money is being well-taken care of. Reviewed on: 20th March 2023

Provides trust in web commerce

5
I always look out for PayPal as a sign that I can confidently make a purchase on a website. Pay in three product provides additional flexibility. Excellent Reviewed on: 1st March 2023

No regards to customers

1
PayPal does not treat its customers properly. Its dispute process is unfit for purpose! Reviewed on: 28th February 2023

A wonderful service

5
Paypal makes me feel safe when paying for services and transactions. They verify my identity and that is reassuring in this day and age, when there is so much fraud. Also the cost of some purchases can be spread over 3 monthly payments which is very useful for people like myself. I am a pensioner so on low income. Reviewed on: 23rd September 2022

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