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PayPal: Payments reviews

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4.91
Based on 3,689 reviews, last reviewed 1st May 2026
8500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant service I’m always happy with the service, except for one occasion. Customer service couldn’t help me when I returned some items that were lost during deliver... Read more Reviewed on: 1st May 2026
nasrin bagheri's avatar
nasrin bagheri

Latest lowest rating:

1

Very poor service. Very poor service.. I had a buy now pay later credit but I wanted to do a balance transfer but PayPal said it’s not possible. I will never use PayPal ... Read more Reviewed on: 15th April 2026
Josephine 's avatar
Josephine
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About this product

PayPal enables people and businesses to send and receive money securely online and in person.

Pay for purchases, transfer money and manage transactions in one place on the app. There are flexible payment options, including spreading the cost of eligible purchases. Transactions are encrypted; eligible purchases are covered by PayPal Buyer Protection.

PayPal reviews help you find out what it’s really like to be a customer. If you’ve used PayPal before, you can also leave a review and share your experience.

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PayPal Payments reviews (3689)

I'm always happy to use PayPal for payments.

5
I'm always happy to use PayPal for payments. They are reliable and the user interface of the account pages is easy to use. Reviewed on: 6th April 2026
Charlie L's avatar
Charlie L

Payment made easy and no problems online quick and s...

5
Payment made easy and no problems online quick and simple Reviewed on: 6th April 2026
Christopher T's avatar
Christopher T

PayPal is always reliable

5
Never had any issues with PayPal regarding any of their services Reviewed on: 6th April 2026
Emma 's avatar
Emma

PayPal provides peace of mind

5
PayPal offers an additional layer of security. It means I don't have to place debit or credit card details online. Having had my card cloned so I am security conscious. Some years ago I sold an antique watch on Ebay to a US buyer. Two weeks later the owner of the PayPal account queried the payment as fraudulent. PayPal found in the account holder's favour. Thankfully the seller protection meant I did not have to make a refund. It was a sizeable amount so I was much relieved. Reviewed on: 6th April 2026
Vintage Saver's avatar
Vintage Saver

Brilliant and reliable service.

5
Brilliant and reliable service. Enjoyed using 0% credit options like pay in three for many purchases. Reviewed on: 6th April 2026
Adam D's avatar
Adam D

Can’t fault PayPal.

5
Can’t fault PayPal. Use it every single time I need to make payments online for shopping, bills and even have used it for business needs. I really appreciate how quick and seamless the transactions are. I have been using PayPal for over 10 years. Reviewed on: 6th April 2026
Taylor 's avatar
Taylor

Unmatched and excellent service

5
Safe online payment; excellent service; excellent resolution management; all round best service. Reviewed on: 6th April 2026
Reza G's avatar
Reza G

Transactions

5
They give a full detailed account on were you are with your payments and when they need paying. Includes; Credit, Pay in 3 and also refunds. They also e-mail you when these have been paid. Reviewed on: 6th April 2026
Mark S's avatar
Mark S

Never had any problems ..

5
Never had any problems and when I did it was quickly resolved, Reviewed on: 6th April 2026
Colin Cook's avatar
Colin Cook

PayEnemy

1
They continue to lie at every opportunity. My friend sent me money and they charged me a fee. They said he selected goods and services. He didn't. They just want the fee for their own pockets. A disgusting corrupt company with no morals. Reviewed on: 2nd March 2026
Nicholas S's avatar
Nicholas S

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