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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Payplan is amazing they helped me so much

5
Payplan is amazing , I was In so much debt and so depressed but Payplan were so supportive and said don’t worry we will help you all the way and get the debtors to stop pushing for money you don’t have and come to an arrangement and freeze the interest . I can’t thank payplan enough and to all the staff your all wonderful Reviewed on: 18th June 2024

They turned my life around .

5
They turned my life around .. and they were so understanding... Made it easy for me to progress ...and assured me every step of the way. The process was so easy they did it all for me which enabled me to get a good night's sleep for the first time in years. Well done Reviewed on: 16th May 2024

Very helpful and knowledgeable staff.

5
Very helpful and knowledgeable staff. In good hands! Reviewed on: 16th May 2024

I was stressed and worried about my money problems b...

5
I was stressed and worried about my money problems but PayPlan helps me get back on track Reviewed on: 16th May 2024

Payplan is a free service and offer you the most aff...

5
Payplan is a free service and offer you the most affordable debt solution Reviewed on: 16th May 2024

Easy to deal with, very helpful when many others wer...

5
Easy to deal with, very helpful when many others were not.. Reviewed on: 16th May 2024

So Helpful

5
From the start they have shown compassion and understanding from the start. Reviewed on: 16th May 2024

Get yourself sorted with PayPlan

5
Helped me with income and expenditure very friendly advisors worked quickly to get my dmp in place after explaining all of my options Reviewed on: 16th May 2024

We were despatate for help and PayPlan helped us imm...

5
We were despatate for help and PayPlan helped us immediately, working with us to sort our finances pay off debts and negotiate difficult conversations with companies we owed money to. It was a stressful time but they were amazing and soothed our anxiety. They website is brilliant to easy to use and helped us communicated with them easierly. Recommend to everyone struggling to stay afloat. Reviewed on: 16th May 2024

Depressed and nervous

5
Was very depressed at my situation and nervous about needing and asking for help. The Payplan people I spoke to were kin, non judgemental, approachable, understanding and helpful. Put me at ease and gave reassuring and good advice. They were more helpful and sympathetic than I would ever have imagined but mostly they just provided a solution which was exactly what I needed. Reviewed on: 16th May 2024

It’s been great!

5
It’s been great! I’m in my final year of my DMP and I feel a sense of relief that my worries are coming to an end. I’m so grateful to PayPlan! Reviewed on: 16th May 2024