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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Payplan is amazing they helped me so much

5
Payplan is amazing , I was In so much debt and so depressed but Payplan were so supportive and said don’t worry we will help you all the way and get the debtors to stop pushing for money you don’t have and come to an arrangement and freeze the interest . I can’t thank payplan enough and to all the staff your all wonderful Reviewed on: 18th June 2024

I was at my whits end and they were so kind and unde...

5
I was at my whits end and they were so kind and understanding but also very professional. They talked me through the options and basically saved my life. Reviewed on: 24th May 2024

I am very impressed with service that pay plan provi...

5
I am very impressed with service that pay plan provides. Reviewed on: 24th May 2024

Very understanding and efficient

5
Very understanding and efficient Reviewed on: 24th May 2024

Easy to communicate with

5
Easy to communicate with, friendly personnel and they keep on top of things which means I can sit back and relax. Reviewed on: 24th May 2024

I was facing an untenable future and the guys as pay...

5
I was facing an untenable future and the guys as payplan worked with me to find a viable solution to move forward - lifesaving in many ways Reviewed on: 24th May 2024

Non-judgemental, professional service

5
Non-judgemental, professional service, helping customers gain confidence in their financial futures. Reviewed on: 24th May 2024

Excellent Customer Service and Support

5
I had recently split from my husband and had accumulated a lot of debt. I was desperate for help as I was a single parent with little support. A work colleague recommended PayPlan and from first contacting them to the final payment they were always supportive. They suggested a monthly payment that was within my budget and I could finally relax and sleep at night. I would definitely recommend them to anyone who is in the position I was in. I am now debt free so thank you Reviewed on: 24th May 2024

Excellent solution to debt management.

5
I have used PayPlan since a divorce in 2007. I took on the household debt of over £40,000 and can now see the light at the end of the tunnel. I owe less than £3,000 having paid PayPlan my managed payment. Really takes the pressure off knowing your debts will be cleared at some point. Reviewed on: 24th May 2024

PayPlan have been non-judgemental and empathetic at...

5
PayPlan have been non-judgemental and empathetic at a time in my life when I have never felt more vulnerable financially or open to humiliation for falling victim to a scammer. Reviewed on: 24th May 2024

Excellent service

5
Pay plan helped me live again after years of falling into debt, they set out a clear plan, spoke to my creditors on my behalf and made things feel manageable again Reviewed on: 24th May 2024