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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

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PayPlan Debt solutions reviews (22303)

Helpful through every step

5
Payplan have helped me through every step of getting out of debt. Even through the pandemic when things got really tough, Payplan made things not only possible, but easy and understandable. Reviewed on: 21st May 2022
Iainb's avatar
Iainb

Dept Managment

5
Pay-Plan have always been Wonderful with all the help and advice they have given me. That goes for every Advisor I've spoken with, Brilliant!. Wouldn't hesitate to Recommend to Everybody!. Reviewed on: 21st May 2022
Jane Marshall's avatar
Jane Marshall

So helpful

5
I have never had experience with debt management companies before and I was directed to PayPlan through a creditor. I went in worried with what the outcome would be and so unaware of what options I had. After speaking to someone at PayPlan they have helped me find a solution to my debts that I didn’t even know existed that fits comfortably around my expenditures and is flexible. I have never felt so relieved that there was someone there to help me and take the burden away from myself. Highly recommend. Reviewed on: 21st May 2022
Sian476's avatar
Sian476

Life savers

5
Payplan helped me when my debts spiraled out of control. Every year I complete an expenditure form to make sure I can afford to make the payments or this can be adjusted to suit my income. They offered to freeze my account during the COVID pandemic just incase I was having difficulty making my payments. On the phone, they are very understanding, nonjudgmental and very helpful. I don't like to think about how bad my debts would have been if I hadn't have found payplan. Reviewed on: 21st May 2022
Shirley's avatar
Shirley

Excellent company

5
PayPlan have been really supportive and understanding of my situation. They put me at ease from picking up the phone. The staff have been excellent. Reviewed on: 21st May 2022
Tim Shambrook's avatar
Tim Shambrook

Lovely helpful informative staff

5
Always quick with replies, to my problems, with very helpful advice, thank you. Reviewed on: 21st May 2022
Janet White's avatar
Janet White

Excellent service

5
It's beyond awful being in debt, but Payplan treat you as a person and not a number. Reviewed on: 21st May 2022
Jackie Blyth's avatar
Jackie Blyth

Highly recommended

5
Great company, good follow up service full support and great advice … A company that cares , help is always at hand … Reviewed on: 21st May 2022
Carol Blowers's avatar
Carol Blowers

Helpful

5
Great service takes the stress away by organising your debts and dealing with your creditors Reviewed on: 21st May 2022
Louise Dalton's avatar
Louise Dalton

Amazing

5
Got myself into debt from a previous relationship. Payplan was so understanding and provided a helpful and friendly service. They are actually there to help and support you throughout the whole thing. Highly recommend if you are struggling. Reviewed on: 21st May 2022
Shannon's avatar
Shannon

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