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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Understanding, non judgemental, supportive

5
Very easy to communicate with, with a text, email and phone call service, also the app. Very supportive and given clear instructions and advice. Reviewed on: 21st May 2022

Always there

5
Ever helpfully,a weight off my mind. Reviewed on: 21st May 2022

A great weight lifted with professional, friendly help.

5
Payplan have helped me to get my debts in order, with a friendly and very professional manner. They're always there to help whenever I have a query. Couldn't fault them as a debit solution. Reviewed on: 21st May 2022

Life saver

5
I was at rock bottom- debts spiralling out of control and Payplan literally took my hand and guided me without judgement - to a solution- I was never unsupported and someone is now always available and responsive … Life is getting better- it’s hard but I am now wanting to continue on my journey …. Reviewed on: 21st May 2022

Amazing help

5
The people I dealt with were all so helpful and understanding, they made me feel at ease and helped me through my situation. This cause is life saving!! Reviewed on: 21st May 2022

Payplan saved my life

5
at the beginning of 2020 my wife & I where already in financial problems.. then Covid hit the UK.. the first lockdown crippled us... my wife only received 80% wages from the government & was not subsidized for the other 20% by her company. I am unable to work due to 2 groin hernia operations but cannot claim any benefits because my wife is in full time work. I suffer from anxiety & depression and the thought of loosing our home, car etc really took a toll on us.. My only solution was suicide. After talking with friends, they suggested Payplan, and we are glad we did. Everything is now affordable, we maybe on a low credit score, but we have retained everything we own & the payments that Payplan negotiated with our lenders really helped us out. Thank you Payplan, you went above & beyond for us. Reviewed on: 21st May 2022

Superb

5
They have been so supportive all the way with my IVA , someone always there to help talk you through an issue and the take your call in seconds no matter what. PayPlanPlus God speed. Reviewed on: 21st May 2022

The best

5
Fantastic helpful, and never Judge Reviewed on: 21st May 2022

Changed my life

5
Before Payplan I was struggling to afford basic items for the week like food and bills. It impacted on my family and my social life that much it affected my mental health. When I was recommended Payplan by my bank everything changed. My debt was easily controlled on monthly plan, I could afford basic items throughout the month without checking my balance in every shop I went in and I could afford to treat my family once in the while. Payplan has changed my life and I can start living again! Thank you Reviewed on: 21st May 2022

Great debt management

5
I've been with plan for around 14 years. I started with around 30000 debt with an ex partner. I took on my own debt when we split. Payplan helped split the debt between us. I review my payment every year to make sure it's affordable. Cant complain about the service at all Reviewed on: 21st May 2022

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