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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Payplan is amazing they helped me so much

5
Payplan is amazing , I was In so much debt and so depressed but Payplan were so supportive and said don’t worry we will help you all the way and get the debtors to stop pushing for money you don’t have and come to an arrangement and freeze the interest . I can’t thank payplan enough and to all the staff your all wonderful Reviewed on: 18th June 2024

Payplan have helped me get back on track

5
Payplan have made the process of paying off my debts super easy. They have always been very helpful and dealt with any of my concerns or enquiries with courtesy and kindness. The online access to my account helps me to keep track of my payments and it's great to see my debts decreasing each month. Reviewed on: 16th May 2024

I have had the best experience with payplan really h...

5
I have had the best experience with payplan really helped me get my self better with everything Reviewed on: 16th May 2024

Understanding staff and friendly

5
Understanding staff and friendly Reviewed on: 16th May 2024

Phenomenal from the start.

5
Phenomenal from the start. Just when I thought I had nowehere to turn Payplan came and saved the day. I'm a few months in now and the communication and support really has been outstanding. Reviewed on: 16th May 2024

A very good experience and good customer service

5
A very good experience and good customer service Reviewed on: 16th May 2024

Was in debt getting worse, reduced household income,...

5
Was in debt getting worse, reduced household income, PayPlan listened to me and assisted me with a plan to get back on track. I know still have the debts but set up plans with creditors, that will be paid of in time. Reviewed on: 16th May 2024

Compassionate and helpful

5
After getting further and further into debt, we finally reached out to our bank, who put us in touch with PayPlan, and we never looked back. They are compassionate and very helpful with empathy Reviewed on: 16th May 2024

Excellent customer service

5
Payplan have been a lifeline for us over a number of years, and have eased all the stress and worry we were experiencing. They are a non judgemental company who treat customers with great respect regardless of anyone's situation . Reviewed on: 16th May 2024

The real Saviour when you drowned in debt.

5
I came to Payplan after not knowing the sollution to handle my debt. there advice and followup , guidellines helping me alot to over come my debts. Also there tool is very easy to use . Reviewed on: 16th May 2024

helped easy stress without judgement

5
Soo easy friendly non judgemental, and put me at ease and help throughout not just at the beginning. Reviewed on: 16th May 2024