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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

I was in such a dilemma financially but when I got i...

5
I was in such a dilemma financially but when I got in touch with payplan they really helped me out. After sorting everything out they came out with a reasonably payment plan, which was a very good deal. I'm so helpful for all their help. Reviewed on: 16th May 2024

Simple, straightforward and stress free!

5
Using Payplan has made my financial dealings so much more straightforward and worry free. They managed to speak with all of my creditors and arrange payment plans as well as getting a pause on most of the interest payments. Pay Plan made the whole process simple and have removed my stress around my finances enabling me to concentrate on my family and work more. Reviewed on: 16th May 2024

The adviser listen to my needs and understood my fin...

5
The adviser listen to my needs and understood my financial situation and the struggles I was facing and took the time out to try and fix this for me Reviewed on: 16th May 2024

Very responsive staff.

5
Very responsive staff. I’ve now been able to make affordable payments to my creditors. Reviewed on: 16th May 2024

From my initial enquiry to having a DMP with PayPlan...

5
From my initial enquiry to having a DMP with PayPlan was very straightforward. I was treated with understanding and courtesy and the process was explained in simple terms. I am very happy with my plan. Reviewed on: 16th May 2024

Less stress and closer to success

5
So convenient and practical way to pay of debt Reviewed on: 16th May 2024

Excellent

5
Service has been impeccable and cannot recommend enough Reviewed on: 16th May 2024

The advisor was very patient with me and explained a...

5
The advisor was very patient with me and explained all the steps that I needed to take. Reviewed on: 16th May 2024

Life changing!

5
Received great advice and it is a life changing experience. Reviewed on: 16th May 2024

Payplan completely changed my life and mental health

5
I came to payplan feeling extremely ashamed of my money troubles and was filled with dread and anxiety to speak to someone however, the customer service was absolutely brilliant. They were so lovely and reassuring and they have completely changed my life and mental health due to helping me every step of the way to become debt free and financially stable again. Reviewed on: 16th May 2024