Write a review

Go to business site

PayPlan: Debt solutions reviews

Name: Debt solutions
Rating: 4.94 (22306 reviews)

View other PayPlan products

4.94

Based on 22,306 reviews, last reviewed 22nd Jan 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024

Read all reviews See your review

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Payplan is amazing they helped me so much

Payplan is amazing , I was In so much debt and so depressed but Payplan were so supportive and said don’t worry we will help you all the way and get the debtors to stop pushing for money you don’t have and come to an arrangement and freeze the interest . I can’t thank payplan enough and to all the staff your all wonderful Reviewed on: 18th June 2024

I was in a right ol' pickle with my money.

I was in a right ol' pickle with my money. I'd got a credit card to pay off my credit card but ended up maxing that out and did the same again. I then ended up in a situation where I had too much debt and interest to be able to keep up with the payments. I was constantly getting letters which caused so much stress. I got in touch with payplan and they helped me set up a dmp with my creditors. I like that I was able to go through this via web chat as I was too anxious to speak on the phone. A year on and I feel so much better for their help. I am making affordable payments (I recently had to lower these a bit but payplan helped with that) and I can see the numbers which I owe going down. Also, I don't get letters from creditors coming through any more. My mental health is so much better for reaching out and getting help. Reviewed on: 16th May 2024

I was in desperate need of help and advice after ign...

I was in desperate need of help and advice after ignoring my growing debts due to sheer embarrassment. I have been treated with respect & I don’t feel judged at all. I am feeling positive and making good progress with my plan. I wouldn’t be able to do this without the help and guidance of Payplan. Thank you Reviewed on: 16th May 2024

Friendly helpful advice understanding

Friendly helpful advice understanding Reviewed on: 16th May 2024

A easy and effective way of reducing stress and anxi...

A easy and effective way of reducing stress and anxiety with reference to a lot of debt that be done in one monthly payment . Great app too to keep on track with payments Reviewed on: 16th May 2024

Life changing!

Very smooth process, being in debt can be embarrassing and hard to talk about. No judgment from any of the case workers and easy to adjust should my circumstances change. Responsive to any questions or messages I might send. Reviewed on: 16th May 2024

Customer service approach could be better, not very...

Customer service approach could be better, not very empathetic considering being in debt which can also affect mental health Reviewed on: 16th May 2024

They were very understanding, clear and helpful

They were very understanding. Everything was clearly explained and I know have peace of mind that all my debts are being paid and it is affordable for me. Reviewed on: 16th May 2024

So helpful and supportive from the day I contacted t...

So helpful and supportive from the day I contacted them. Always personable and non-judgemental. Have always answered any of my questions, concerns or queries in a timely manner. Would definitely recommend - thank you Reviewed on: 16th May 2024

Extremely good service and feel really confident now...

Extremely good service and feel really confident now that all my debts have been dealt with. I feel much less anxious and more confident moving forward Reviewed on: 16th May 2024

Made setting up my plan painless and easy

Made setting up my plan painless and easy Reviewed on: 16th May 2024

Alternative products

Debt Solutions
from Money Advisor 4.84 from 11 reviews
Debt Management
from DFH Financial Solutions 3.67 from 3 reviews
Debt Collection
from Intrum 1.36 from 4 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub