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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Payplan is amazing they helped me so much

5
Payplan is amazing , I was In so much debt and so depressed but Payplan were so supportive and said don’t worry we will help you all the way and get the debtors to stop pushing for money you don’t have and come to an arrangement and freeze the interest . I can’t thank payplan enough and to all the staff your all wonderful Reviewed on: 18th June 2024

They helped me so I can afford to live

5
They helped me so I can afford to live Reviewed on: 16th May 2024

Great experience, they have kept me at ease the whol...

5
Great experience, they have kept me at ease the whole process. I am young and this was daunting but I feel I am getting my life back with manageable payments Reviewed on: 16th May 2024

Helped me and guided me through every option

5
Helped me and guided me through every option Reviewed on: 16th May 2024

They have helped me so much I no longer need to worr...

5
They have helped me so much I no longer need to worry about debts! Reviewed on: 16th May 2024

Problem Solved

5
Very helpful and professional staff, took away all my stress and worries . Completely changed my life helping me come to terms with my debt and how to deal with it effectively allowing me to see a positive future for me and my family. Reviewed on: 16th May 2024

Helpful just doesn't cover it, Fabulous is better

5
Got to the point we needed help. The PayPlan team listened, helped us work a budget, speak to creditors & most importantly l, helped us in a non judgemental way. Reviewed on: 16th May 2024

Very easy and stress free.

5
Very easy and stress free. Never really had to do much and quickly sorted which helped a lot Reviewed on: 16th May 2024

Payplan: Reassuring, Effective, Great Service.

5
Payplan have been excellent at every step. They are knowledgeable, understanding, pragmatic, responsive, reassuring, and effective. They were clear with our options, describing the pros and cons in detail and supporting us along the way. The Payplan Plus platform is intuitive and extremely helpful and we have had a very smooth experience of setting up and managing our plan. From our first moment of contact the service has been professional, supportive and understanding, and they took away all of the stress and pressure that we were under without making us feel inadequate or shameful in any way. Reviewed on: 16th May 2024

Professional non judgmental support.

5
Case officer puts you at ease, are non judgmental & advise you in order to arrive at realistic & affordable repayment plan. Reviewed on: 16th May 2024

Fantastic.

5
Fantastic.listened with empathy. And understanding. Reviewed on: 16th May 2024