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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

PayPlan Debt solutions reviews (22303)

Great support and help.

5
Very happy to be with this great Company. They are always fair, and are making a big difference to our peace of mind. We know that we are le.on our way to being debt free as soon as possib Reviewed on: 30th August 2021

Great support throughout a stressful time

4
Found Payplan easy to use and good customer support. Adapted my bills so I can afford to have a happier more affordable lifestyle with my family. Reviewed on: 30th August 2021

Thorough and understanding

5
We cannot thank Payplan enough - bring in debt is a very scary place to be, especially facing it on your own. Payplan helped us live as well as paying our debt off. They are always on hand if we need help - very reassuring with our best interests at heart. Without engaging the help of Payplan we dread to think of the place we would be in. They have helped us realise there is light at the end of the tunnel. Reviewed on: 30th August 2021

Pure Relief

5
Allowed me to sleep at nights, always available to answer questions. Reviewed on: 30th August 2021

Helping me live

5
I was at my wits end with all my dept,after contacting pay plan and speaking to really nice understanding people who were able to help me and deal with my problem. Since then life has been a bit more bearable. Thank you PayPlanPlus Reviewed on: 30th August 2021

Great customer service. Sympathetic and personable

5
Felt valued and comfortable. Had all the information I needed Reviewed on: 29th August 2021

Very helpful

5
It took me a good while to talk to someone about my money troubles. Glad I spoke to payplan, very helpful. Set up a plan, easy access to someone on the online app. I would definitely recommend them to anyone worrying about there debts. Reviewed on: 29th August 2021

Excellent support - changed my life

5
In 2007 I was overwhelmed and in debt and contacted all my creditors . The months of stress that followed included calls all time of the day and night - interest being added to my debts and the stress was unbelievable . I found PayPlan spoke to them and outlined my desire are situation - they were calm did not judge and worked with me offering a debt management plan and dealt with all my creditors . They worked out an affordable repayment plan , managed to stop interest being added to the debt and all the calls and letters were dealt with by Payplan case officers . They took note of change of circumstances and kept me informed at all times . I then discussed the possibility of an IVA and this was agreed in 2017 . Again support from case officers was exemplary- this year I had health problems and difficulties keeping my employment . I was so stressed and didn’t know what to do - a variation meeting was arranged and to my great relief a full and final settlement was agreed in August. After 14 years I will be debt free and without the support and guidance of Payplan case officers I don’t think I would be alive today as the pressures and stress of debt and trying to cope alone would have destroyed me . Thanks to Payplan case officers my life has turned around totally . Phyl Painter Reviewed on: 29th August 2021

Make life decisions simple

5
Payplan helped take away alot of stress and anxiety with an easy to follow DMP. Helped me and now I'm smiling again! Reviewed on: 29th August 2021

Debt management

5
Really helpful took the pressure of debt to a manageable level Reviewed on: 29th August 2021

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