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PayPlan: Debt Solutions reviews

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4.94
Based on 22,308 reviews, last reviewed 12th Jun 2025
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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4%
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Latest highest rating:

5

A nightmare?? Or a sweet dream?? Payplan provide more than expertise in debt management, the key to unlock the door to a more structured future and all in a friendly, compassionate an... Read more Reviewed on: 12th June 2025
Brendan's avatar
Brendan

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

Are you an existing PayPlan customer? Please share your experiences with our community, and help others find out if PayPlan is the right product for them! If you're looking for PayPlan Debt Solutions reviews, then you've come to the right place. At Smart Money People, we're helping consumers find the best Debt Solutions product for them.

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PayPlan Debt Solutions reviews (22308)

Payment plan was easy to set up and no judgements ma...

5
Payment plan was easy to set up and no judgements made about my debts or situation. They respond quickly to email queries and are very helpful. Reviewed on: 16th May 2024
James W's avatar
James W

I had a very large debt many years ago.

5
I had a very large debt many years ago. They were very patient, easy to understand and told me exactly what to expect. With their help, I have been able to set up a payment plan that, whilst long, would not financially cripple me. They contact me yearly to review and again are patient that I take my time over this. Reviewed on: 16th May 2024
Mike H's avatar
Mike H

Helped me after I had my baby

5
After I had my daughter, I was really struggling financially to pay my debts whilst on maternity leave. Payplan worked with me to find an affordable solution to my repayments and honestly make my stress ease. The customer service is always great & they resolve any issues very quick. Payplan have definitely made things easier for me. Reviewed on: 16th May 2024
leigh's avatar
leigh

Payplan have helped me from the moment I made a call...

5
Payplan have helped me from the moment I made a call to them .. they have always kept me in the loop Reviewed on: 16th May 2024
Mandapanda's avatar
Mandapanda

Customer support is really efficient and very patient!

4
Customer support is really efficient and very patient! Reviewed on: 16th May 2024
Sarah N's avatar
Sarah N

Excellent.

5
Excellent. very helpful, quick process Reviewed on: 16th May 2024
Olivia B's avatar
Olivia B

Friendly helpful non judgemental

5
Excellent customer service, friendly helpful and understanding Reviewed on: 16th May 2024
Lydia H's avatar
Lydia H

Peace of mind

5
I had a lot of different debts and once I spoke to pay plan and took their advice it was like a weight lifted from my shoulders. They continue to be helpful and friendly Reviewed on: 16th May 2024
Tina S's avatar
Tina S

Informative, helpful and friendly staff.

5
The staff have been helpful, mindful and friendly. They explained things to me in terms that I understood. They keep me up to date with my progress, often. They are quick to reply to any emails I send and I never have to wait too long on the phone. Reviewed on: 16th May 2024
Sara D's avatar
Sara D

Excellent Service

5
Was so worried about debt and kept buying my head in the sand. Pay plan helped me to resolve this and help calm me down when I had a breakdown on the phone. Reviewed on: 16th May 2024
Gemma B's avatar
Gemma B

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